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Fortra's Automate Logo
Fortra

Fortra's Automate

8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

83

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

82

Vendor Support

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Fortra's Automate Reviews

Ernie N.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Always delivers solutions I need with no coding

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

I can't speak to this question

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

I have no dislikes at all

What recommendations would you give to someone considering this product?

Create a small list of tasks you need to automate, request a demo copy, and give it a test drive. It is very simple to use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Eric G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Product adequate but development/support lacking.

Likeliness to Recommend

1 /10

What differentiates Fortra's Automate from other similar products?

Platform Support, particularly as we transitioned from iSeries and the Robot Scheduler product and needed similar capabilities with UNIX and Automate.

What is your favorite aspect of this product?

The UI is generally well laid out, and over the years documentation (help pages) has been improving, but unfortunately in the most recent release the performance has degraded badly.

What do you dislike most about this product?

Lack of support. Without warning we were informed the product is on its way to being sunset and there will be no further development, and support would be "best effort." Support team has failed to help resolve performance issues and UI failures that we have reported, ultimately deferring to the product management statement of direction as an excuse.

What recommendations would you give to someone considering this product?

Don't consider this product. As it's reaching end of life, if you want to continue a relationship with Fortra, look instead at their JAMS product, or consider any of the several other well-known vendors in this space.

Pros

  • Security Protects

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Vendor's Interest First

Harsh S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

It is different because it is more reliable and user friendly than others.

What is your favorite aspect of this product?

Fortra's Automate provides differentiated or unique product features or vendor capabilities.

What do you dislike most about this product?

It is a bit costly than the other options available.

What recommendations would you give to someone considering this product?

I would surely recommend everyone to use this product atleast once and I will grade it 9 out of 10.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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