What is Forsta?
Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Forsta?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Channel Data Collection
Questionnaire Design/Survey Builder
Dashboards, Analytics and Reporting
API Framework
Sentiment Analytics
Text Analytics
Data Visualization
Alerts
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Forsta Reviews
Robert Q.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2024
The essential tool for data-based decisions.
Likeliness to Recommend
What differentiates Forsta from other similar products?
What really makes Forsta different from other similar software is its intuitive and easy-to-use interface. I had no problems getting familiar with the platform, which was a big relief for me since I'm not very tech savvy. In addition, the customer support has been exceptional, always attentive to answering my questions and resolving any problems that may arise.
What is your favorite aspect of this product?
What I like most about Forsta is the precision of its analysis and the amount of detailed information it provides. It has allowed me to better understand my clients and adapt my marketing strategy more effectively.
What do you dislike most about this product?
What I dislike most about Forsta is that sometimes the mobile app has performance issues, but overall, it hasn't been a major drawback.
What recommendations would you give to someone considering this product?
In summary, I would recommend Forsta to any company looking to improve their internal communication and increase collaboration between teams. With unique features like message customization and sending scheduling, Forsta stands out as an indispensable tool in any business environment.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2024
one of the great survey programming tool
Likeliness to Recommend
Pros
- Inspires Innovation
- Acts with Integrity
- Generous Negotitation
- Helps Innovate
Cons
- Vendor Friendly Policies
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Brian A.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2024
Strong Product with Great Support
Likeliness to Recommend
What differentiates Forsta from other similar products?
Forsta has an excellent internal support team and group that works with you from implementation and beyond. There is no handoff to someone else, so everyone is aware of what's been happening for the life of the project. Forsta has unique features, such as open ends that can be programmed to prompt off keywords for better data.
What is your favorite aspect of this product?
It's incredibly easy to use once you've learned it. It's a powerful tool, and is industry leading with it's capabilities.
What do you dislike most about this product?
I wish they continued updating the older professional authoring tool. While I understand while they've moved to a more sleek UI, there are certain features that were just better in the old tool.
What recommendations would you give to someone considering this product?
They are trustworthy and don't overpromise. While they might not come in as as the lowest bid, they will be one of the lower cost vendors over the lifespan of the contract. They do not nickel and dime you the way other companies do.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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