What is Envoy?
Envoy Desks is an easy way for employees to reserve a desk on days when they are approved to work from the office.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Envoy?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workspace Maps/Floorplans
Reservation System
Workflows and Notifications
Administrator Controls
Space Descriptions
Multi Device Capability
API Integration
Contact Tracing
Phone Integration
Custom Search
Badging and Sensor Integration
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Quality of Features
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Envoy Reviews
Shay C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2023
Easy to use, limitless functionality
Likeliness to Recommend
What differentiates Envoy from other similar products?
They have a comprehensive suite of products and are constantly innovating with covid and changing workplace environments
What is your favorite aspect of this product?
Dashboard where I can easily view workplace stats
What do you dislike most about this product?
Nothing really comes to mind
What recommendations would you give to someone considering this product?
Would definitely try considering it, it is a popular product and has worked well for our firm
Pros
- Effective Service
- Caring
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maryn H.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Envoy is amazing!
Likeliness to Recommend
What differentiates Envoy from other similar products?
We have been exploiting Envoy visitors for years. As a Defense Contractor, we have embedded our NDA in the visitor sign-in process that makes the sign-in process abundant smoother. It’s conjointly smart for our security audits because it tracks our visitors and escorts electronically for fast reviews. On the few times I have had to achieve out to online client service, the response time has been fast. It’s conjointly priced right for small businesses.
What is your favorite aspect of this product?
I favor how straightforward to use it is the best. It’s very economical for daily use, and as a result, the system is used daily at our place of work. Individuals can sign themselves in and out without any need for external assistance. Our visitors are very impressed with how slick the system runs and how it saves time as they can pre-register at the site and provide the required documents. The price saving to the business over a traditional receptionist is additionally huge.
What do you dislike most about this product?
Generally, troubleshooting is a pain, kinda have to research on the help pages to work out how to fix the problem, however, they do have individuals you’ll speak to. Envoy system is restricted to WiFi and therefore won’t work without a signal.
What recommendations would you give to someone considering this product?
I favor that you can schedule customers to come in and they can use it themselves to log in and sign all necessary paperwork. The badge printer is pretty impressive as well.
Pros
- Respectful
- Helps Innovate
- Trustworthy
- Unique Features
Cons
- Vendor's Interest First
- Under Delivered
- Security Frustrates
Please tell us why you think this review should be flagged.
William C.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
Well thought out product!
Likeliness to Recommend
What differentiates Envoy from other similar products?
Envoy is very easy to navigate and no one should have any issues figuring out how to utilize the great website.
What is your favorite aspect of this product?
The product is unique. It's great that it was thought out that there needs to be a product to help employees who work Flex Mode post pandemic.
What do you dislike most about this product?
The employee directory page is very laggy. May be due to the large amount of employees
What recommendations would you give to someone considering this product?
Give it a shot if you would like to utilize an external product. Works great for our company
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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