Envoy Logo
Envoy Logo
Envoy

Envoy

7.4 /10
Category
Envoy
7.4 /10

What is Envoy?

Envoy Desks is an easy way for employees to reserve a desk on days when they are approved to work from the office.

Company Details


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Awards & Recognition

Envoy won the following awards in the Space Management category

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Envoy Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Envoy.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Envoy?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 81

Workspace Maps/Floorplans

86

Reservation System

82

Workflows and Notifications

81

Administrator Controls

81

Space Descriptions

81

Multi Device Capability

81

API Integration

80

Contact Tracing

80

Phone Integration

79

Custom Search

78

Badging and Sensor Integration

78

Vendor Capability Ratings

Average 80

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Breadth of Features

81

Quality of Features

80

Vendor Support

79

Ease of Implementation

76

Ease of Data Integration

75

Ease of IT Administration

74

Envoy Reviews

Shay C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, limitless functionality

Likeliness to Recommend

9 /10

What differentiates Envoy from other similar products?

They have a comprehensive suite of products and are constantly innovating with covid and changing workplace environments

What is your favorite aspect of this product?

Dashboard where I can easily view workplace stats

What do you dislike most about this product?

Nothing really comes to mind

What recommendations would you give to someone considering this product?

Would definitely try considering it, it is a popular product and has worked well for our firm

Pros

  • Effective Service
  • Caring
  • Reliable
  • Performance Enhancing

Maryn H.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Envoy is amazing!

Likeliness to Recommend

8 /10

What differentiates Envoy from other similar products?

We have been exploiting Envoy visitors for years. As a Defense Contractor, we have embedded our NDA in the visitor sign-in process that makes the sign-in process abundant smoother. It’s conjointly smart for our security audits because it tracks our visitors and escorts electronically for fast reviews. On the few times I have had to achieve out to online client service, the response time has been fast. It’s conjointly priced right for small businesses.

What is your favorite aspect of this product?

I favor how straightforward to use it is the best. It’s very economical for daily use, and as a result, the system is used daily at our place of work. Individuals can sign themselves in and out without any need for external assistance. Our visitors are very impressed with how slick the system runs and how it saves time as they can pre-register at the site and provide the required documents. The price saving to the business over a traditional receptionist is additionally huge.

What do you dislike most about this product?

Generally, troubleshooting is a pain, kinda have to research on the help pages to work out how to fix the problem, however, they do have individuals you’ll speak to. Envoy system is restricted to WiFi and therefore won’t work without a signal.

What recommendations would you give to someone considering this product?

I favor that you can schedule customers to come in and they can use it themselves to log in and sign all necessary paperwork. The badge printer is pretty impressive as well.

Pros

  • Respectful
  • Helps Innovate
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Under Delivered
  • Security Frustrates

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Well thought out product!

Likeliness to Recommend

8 /10

What differentiates Envoy from other similar products?

Envoy is very easy to navigate and no one should have any issues figuring out how to utilize the great website.

What is your favorite aspect of this product?

The product is unique. It's great that it was thought out that there needs to be a product to help employees who work Flex Mode post pandemic.

What do you dislike most about this product?

The employee directory page is very laggy. May be due to the large amount of employees

What recommendations would you give to someone considering this product?

Give it a shot if you would like to utilize an external product. Works great for our company

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy