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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Real User Monitoring

87

Application Request Tracing

86

Dependency Tracking

86

Synthetic Monitoring (RUM)

85

Application Discovery

85

Enterprise Cloud Platform Support

85

Application Metric Reporting

85

Code Performance Monitoring

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

84

Ease of Implementation

83

Vendor Support

83

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

82

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Kyle l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Observability Perfected with Dynatrace

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Its Davis AI assistant goes beyond standard monitoring by identifying root causes for performance issues and suggesting solutions

What is your favorite aspect of this product?

We used it to track a bottleneck in a service chain for our SaaS product, pinpointing the exact microservice causing delays, and fixed it within hours.

What do you dislike most about this product?

While the out-of-the-box functionality is robust, fine-tuning monitoring for our specific architecture required significant trial and error.

What recommendations would you give to someone considering this product?

For large-scale systems or microservices architectures, Dynatrace is an obvious choice.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

Shadab K.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Comprehensive, AI-Driven Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace stands out due to its unique features, technology and AI-Focus. It uses an AI-enabled engine called Davis AI which helps to proactively detect potential issues and helps in conducting root cause analysis (RCA). It is a very good tool for end-to-end monitoring supporting full stack with auto discovery features.

What is your favorite aspect of this product?

Dynatrace uses a single agent called One Agent to monitor all layers of an application which simplifies deployment and reduces complexities involved with other similar tools which use multiple agents for different layers. This is probably my favorite feature of this product.

What do you dislike most about this product?

Pricing is on higher side and this tool can end up being costly for smaller teams and organizations. Also, the tool may appear a bit complex for new users because it has so many features which needs a lot of training to enable the users to use it efficiently.

What recommendations would you give to someone considering this product?

Although Dynatrace is a very good tool with unique features, it is an expensive one. For new teams considering this tool, I would recommend to ensure compatibility with their tech-stack, support for their cloud providers and make sure this is the perfect match for your use case.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Fair

Christopher B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Dynatrace was useful in the past, but hasn't kept

Likeliness to Recommend

1 /10

What differentiates Dynatrace from other similar products?

Honestly, there isn't much anymore

What is your favorite aspect of this product?

It used to have good application integration

What do you dislike most about this product?

It hasn't kept up with any of its competitors

What recommendations would you give to someone considering this product?

Don't do it

Pros

  • Security Protects

Cons

  • Less Reliable
  • Commodity Features
  • Less Performance Enhancing

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