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Dynatrace

Dynatrace

9.0 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

89 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
1% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Saves Time
  • Helps Innovate

Feature Ratings

Average 86

Transaction Request Performance

87

Application Request Tracing

87

Error Reporting

86

Real User Monitoring

86

Enterprise Cloud Platform Support

86

Code Performance Monitoring

86

Cloud/On-Prem/Hybrid Deployment

86

Application Metric Reporting

86

Synthetic Monitoring (RUM)

85

Domain-Agnostic AI/ML

85

Scalability

85

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

85

Ease of Implementation

84

Quality of Features

84

Vendor Support

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

80

Dynatrace Reviews

Sanket G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Dynatrace is an incredible tool

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Easier to integrate and deploy

What is your favorite aspect of this product?

Better evaluation and contracting

What do you dislike most about this product?

Not applicable yet

What recommendations would you give to someone considering this product?

Will surely recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hegar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Greater support and documentation to facilitate

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace offers real-time monitoring of all components of an application, allowing performance problems to be detected and resolved more quickly. Dynatrace uses artificial intelligence to automatically identify and resolve performance issues, helping reduce the workload on operations teams.

What is your favorite aspect of this product?

Dynatrace integrates with a wide range of tools and technologies, making it easy to deploy and use in complex business environments. Dynatrace provides detailed insights into the end-user experience, allowing development and operations teams to identify and address areas for improvement.

What do you dislike most about this product?

Dynatrace is a high-cost monitoring solution compared to other options on the market, which may limit its accessibility for some organizations. Dynatrace is a complex tool that can require time and training for teams to use effectively. Dynatrace is a cloud-based solution, which may raise privacy and security concerns for some organizations.

What recommendations would you give to someone considering this product?

Conduct a thorough assessment of your organization's monitoring needs and requirements before implementing Dynatrace. Invest time in training operations and development teams to maximize the use and benefit of Dynatrace. Leverage Dynatrace automation capabilities to reduce issue resolution time and improve user experience. Stay up to date with Dynatrace updates and new features to get the most out of the tool and optimize the performance of your applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Soraya E.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A great technological tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It is a focus on automation, AI support makes Dynatrace one of the most preferred RUM tools. It is the ultimate most powerful predictive analytics with real-time, proactive Codeless Automated Alerts that currently no one can beat in any market. Dynatrace helps us by providing full visibility into our infrastructure, applications and services in order to solve all the problems mentioned previously. We can adjust it to our specific requirements since its capability of monitoring cloud and on-prem environments.

What is your favorite aspect of this product?

My absolute front-runner has to be their application performance monitoring (APM) system We are also using this tool to deliver an enhanced CX due to a frictionless UX and better awareness within our internal team.

What do you dislike most about this product?

One downside is that it had caused some teams to stop relying on their own analysis, since if the API didn't work, our platform would stop working.

What recommendations would you give to someone considering this product?

If you are concentrating on complete performance insight, Dynatrace is definitely my top choice. Then there is a computerized way or if you want to do it in a more affordable manner, there are other setups for that as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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