Dropbox Sign Logo Award Winner Product Badge
Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.2 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative
6% Neutral
92% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Generous Negotitation

Feature Ratings

Average 93

User-Friendly

96

E-Signatures

94

Digital Signature

93

Audit Trail

93

Workflow

92

Mobile

92

Regulatory Compliance

92

Third-Party Integration

92

Cloud/On-Prem/Hybrid Deployment

92

Notifications

91

Security

91

Vendor Capability Ratings

Average 91

Ease of Implementation

94

Business Value Created

93

Availability and Quality of Training

93

Ease of IT Administration

92

Usability and Intuitiveness

92

Product Strategy and Rate of Improvement

91

Breadth of Features

91

Ease of Data Integration

91

Ease of Customization

91

Vendor Support

91

Quality of Features

90

Dropbox Sign Reviews

Joe W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Streamlined eSignatures with Dropbox Integration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign focuses on ease of use apart from being simple. While rival solutions brag about their heavy features, Dropbox Sign offers a slick, intuitive user interface that takes very little training to master. In such a case, it particularly targets small to medium-sized businesses or teams that need a no-frills, straightforward solution with no headaches, as opposed to more enterprise-focused solutions.

What is your favorite aspect of this product?

Excellent feature is that it is easily accessible, since the platform uses a responsive design. In Dropbox Sign, it's all very quick: an account on their site or through a home dedicated to mobile, to send out requests, sign envelopes, and edit in realistic time frames in real situations-even on small screens, if necessary. They are vital in today's times and fast-moving workplaces, where, as you know, timescales are of essence in turning it around, helping move on to the next stage, no matter where your team or other clients are in those particular time spaces.

What do you dislike most about this product?

The drawback of the platform is that the reporting and analytics available are relatively basic. While Dropbox Sign will provide one with essential information on document status and completion, it does not go further with advanced reporting, which could help give deeper insights into document workflows and user behavior. More in-depth analytics would be useful for businesses wanting to optimize their document processes and track key performance indicators related to their eSignature workflows.

What recommendations would you give to someone considering this product?

When evaluating Dropbox Sign, consider the amount of customer support assistance you require. Users experience general ease-of-use with Dropbox Sign but the quality of support they get depends on which subscription tier they use. Investing in a higher-tier plan that provides more comprehensive support options is advisable if you expect to require extensive support or have complex use cases. Make sure to review the available integrations and API documentation when planning to integrate Dropbox Sign into your current software setup to maximize its value and operational efficiency for your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serkan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Secure cloud file storage.

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

The platform offers a generous amount of cloud storage for its users, allowing files to be accessed from any device connected to the Internet. Dropbox automatically syncs files saved in the cloud with devices connected to the account, making it easy to access information at all times. The platform makes it easy to share files and folders with others, making it easy to collaborate on projects and transfer large documents.

What is your favorite aspect of this product?

Dropbox is compatible with a variety of devices and operating systems, making it easy to access files from any device. Dropbox has security measures in place to protect user data, such as end-to-end encryption and file recovery features. The platform saves multiple versions of a file, making it easy to recover previous versions if necessary.

What do you dislike most about this product?

Limitation on the amount of free storage. Requirement of an internet connection to access files. Vulnerability to potential security breaches and cyberattacks. Dependence on the company Dropbox for data storage.

What recommendations would you give to someone considering this product?

Use strong passwords and enable two-factor authentication. Back up important files to external devices. Review and properly configure account privacy and security settings. Be careful when sharing sensitive or confidential files with others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Laban R.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Seamless Syncing, If You Keep the Folders in Check

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Its file request feature, where team members or even clients can upload directly to a folder, is such a time-saver for marketing agencies juggling assets from multiple sources.

What is your favorite aspect of this product?

I’ve had situations where a designer updated a logo file, and boom—it was instantly available for me to attach to a client report without any “Where’s the file?” drama.

What do you dislike most about this product?

The folder structure can get unwieldy, especially for teams managing multiple projects.

What recommendations would you give to someone considering this product?

Up to now, it’s all been positives about Dropbox Business, so it’s almost certain that I recommend it. But take caution on folder organization. Establish a clear structure early on to avoid chaos later—it’s worth the effort

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Reliable

Cons

  • Slower Product Innovation

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