What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Bella C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Advanced e-signature platform
Likeliness to Recommend
What differentiates DocuSign from other similar products?
We can sign documents from your phones, and from anywhere making it very convenient.
What is your favorite aspect of this product?
DocuSign is an electronic signature software that allows you to sign documents quickly and easily. It helps businesses handle agreements without the headache of paper documents all thanks to its easy to use tools. Users can sign documents at any time and from any location using their phones or computers.
What do you dislike most about this product?
I really love the way it is working and providing fantastic services. It has brought easiness in our life by proving effective functionalities.
What recommendations would you give to someone considering this product?
All because of its user-friendly interface which helps you stay organized. However, if you need lots of customization, you might want to look at other options.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Goto A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
My Experience With DocuSign
Likeliness to Recommend
What differentiates DocuSign from other similar products?
It makes both electronic signing and documents management easy.
What is your favorite aspect of this product?
It is fast when sending documents for Signing. It's legally binding and therefore makes doing business online effective. It's reliable and easy to use.
What do you dislike most about this product?
No bad experiences yet. It's the best electronic signature solution I have used.
What recommendations would you give to someone considering this product?
I'm recommending this product fully. Fits the bill as an electronic signing solution.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Martin JJ M.
- Role: Vendor Management
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2024
10/10 I Do Recommend
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Simplicity to administrator multiple signatures simultaneously with total data security and real-time notifications.
What is your favorite aspect of this product?
Zoro devices compatability limitations,effectiveness of operating on all geographical zones and solidified data security.
What do you dislike most about this product?
Right now no con I can recommend
What recommendations would you give to someone considering this product?
To have boundaries-free business freedom use this tool
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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