What is DocuSign Identify?
Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign Identify?
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Picture Identification
Regulatory Compliance
Database Integration
Document Hosting
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
DocuSign Identify Reviews
Kriti S.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Elevating Security for Digital Signatures.
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
Unlike many other products, DocuSign Identify provides multi-layered identity verification with options such as knowledge-based authentication and government ID verification.
What is your favorite aspect of this product?
Despite offering high security the platform remains user-friendly and simple to implement for all businesses.
What do you dislike most about this product?
The verification process can sometimes be slower with specific ID types.
What recommendations would you give to someone considering this product?
If your organization deals with sensitive information then DocuSign Identity is a robust solution.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Easy to use, saves lots of time.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Nancy H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2024
Well known brand
Likeliness to Recommend
What differentiates DocuSign Identify from other similar products?
with a big brand well known
What is your favorite aspect of this product?
tied to docusign
What do you dislike most about this product?
cost is much higher than anyone else
What recommendations would you give to someone considering this product?
for regulated industries ensure it works within your company
Pros
- Respectful
- Enables Productivity
- Unique Features
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Friendly Negotiation
- Under Delivered
Please tell us why you think this review should be flagged.
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