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Cognito Forms Logo Award Winner Product Badge
Cognito Forms

Cognito Forms

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Cognito Forms
8.7 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 85

Security

89

Field Configuration and Customization

88

Electronic Signatures

86

Drag and Drop Design

85

Workflow Automation

83

Mobility

83

APIs and Integration

83

Version Management

82

State Transformation

80

Data Analysis and Survey Function

79

Vendor Capability Ratings

Average 84

Business Value Created

90

Vendor Support

89

Ease of IT Administration

87

Ease of Implementation

86

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Availability and Quality of Training

76

Cognito Forms Reviews

Paramvir S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2026

optimistic about the scaling of this in future

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Cognito Forms stands out because it feels simple but still has powerful options. I like that it supports conditional logic, calculations, file uploads, payments, signatures, and workflows without needing coding. It is more flexible than basic form tools and works well for both simple forms and more detailed business processes.

What is your favorite aspect of this product?

My favorite part is how easy it is to create a form and customize it. The drag-and-drop builder is simple, and I can add fields, rules, and email notifications without much confusion. It saves time because I do not need a developer for basic form and data collection tasks.

What do you dislike most about this product?

The thing I dislike most is that some advanced features take time to understand. Workflows, calculations, and conditional rules are useful, but they can feel a little confusing at first. The design options are also good, but the forms could look more modern compared to some newer form builders.

What recommendations would you give to someone considering this product?

I would recommend starting with a simple form first and then adding advanced features slowly. Test the form properly before sharing it with users, especially if you use payments, calculations, or workflows. It is a good choice if you need more than a basic form builder but still want something easy.

Pros

  • Caring
  • Altruistic
  • Friendly Negotiation
  • Continually Improving Product

Jai D.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

very efficient and cost effective

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Workflow Automation, Lower Price Point , Compliance and Regulated

What is your favorite aspect of this product?

Workflow Automation, task assignment to users and approval steps, e‑signatures, and document generation

What do you dislike most about this product?

customization themes, not much customization possible at this time

What recommendations would you give to someone considering this product?

Highly recommended to other peers for workflow automation and internal workflow implementation with api's

Pros

  • Trustworthy
  • Respectful
  • Helps Innovate
  • Continually Improving Product

M E.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Feature-rich product that is easy to create forms

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Simple and logical format with the ability to automate.

What is your favorite aspect of this product?

Skip logic and export of data

What do you dislike most about this product?

No provided reports for surveys.

What recommendations would you give to someone considering this product?

Try the robust free version to see if it meets needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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