Fiserv

Clover Flex

Composite Score

7.8 /10

CX Score

7.9 /10

25 Reviews Write a Review

Claim Software

What is Clover Flex?

The flexible solution designed to meet your full range of payment and point-of-sale needs. The Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers better—whether at the counter, in line, at the table or in the salon chair.

Company Details

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Clover Flex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clover Flex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

14
Since last award

84 Plan to Renew

17
Since last award

79 Satisfaction of Cost Relative to Value

12
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover Flex?

23% Negative

6% Neutral

71% Positive

Pros

Enables Productivity
Continually Improving Product
Unique Features
Inspires Innovation

Feature Ratings

Average 83

Sales Transactions

Cash Register Point of Purchase Devices

Inventory Control

Pricing Promotions

Employee Management

PCI and EMV Compatible

Customer Account Management

Employee Mobile

Analytics and Reporting

Online Integrations Web Store

Loyalty Program

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support

Clover Flex Reviews

Rohan S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Clover Flex is a versatile and reliable

Likeliness to Recommend

8 /10

What differentiates Clover Flex from other similar products?

Clover Flex stands out with its user-friendly interface, robust hardware, and seamless integration options. Its mobile functionality and reliable transaction processing make it ideal for businesses of all sizes.

What is your favorite aspect of this product?

The ease of use and the reliability of transaction processing are my favorite aspects. The interface is intuitive, making it simple to train employees and manage operations efficiently

What do you dislike most about this product?

The integration with third-party platforms could be improved, as some features feel limited compared to other POS systems in the market.

What recommendations would you give to someone considering this product?

Clover Flex is a solid choice for small and medium businesses looking for a reliable POS system. Ensure it meets your specific integration needs before committing, and take advantage of the training resources provided for smooth onboarding.

Pros

Efficient Service
Acts with Integrity
Continually Improving Product
Performance Enhancing

Vidushi C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

User-friendly but needs feature improvements.

Likeliness to Recommend

7 /10

What differentiates Clover Flex from other similar products?

Clover Flex stands out for its user-friendly design and portability, making it ideal for businesses on the go.

What is your favorite aspect of this product?

The seamless integration with other tools and its ease of use make it a reliable choice for daily operations.

What do you dislike most about this product?

Some advanced features feel underdeveloped, and the pricing could be more competitive given the functionality offered.

What recommendations would you give to someone considering this product?

Ensure it meets your business needs, especially if portability and ease of use are priorities. However, evaluate the pricing and advanced features to see if it aligns with your expectations before committing.

Pros

Trustworthy
Inspires Innovation
Client Friendly Policies
Fair

Shivani D.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Compact, versatile POS with inventory management.

Likeliness to Recommend

10 /10

What differentiates Clover Flex from other similar products?

Clover Flex clearly stands out from other similar products with its > portability, user-friendly touchscreen, and seamless integration with other Clover devices > integration of payment processing, inventory management, and customer tools in one compact system

What is your favorite aspect of this product?

My personal favorite aspect of Clover Flex is: > portability > compact design > all-in-one functionality

What do you dislike most about this product?

My most disliked thing about the product is: > complex customization > transaction fees > limited functionality that restrict its usage to a specific domain of businesses.

What recommendations would you give to someone considering this product?

My personal recommendation to someone planning to consider this product is: > Consider if your business crucially needs a portable, all-in-one POS system > Evaluate transaction fees and limited customization options before buying > plan for training before purchasing with extensive training material available.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Clover Flex

What is Clover Flex?

Company Details

Need Assistance?

Awards & Recognition

Clover Flex Ratings

84 Likeliness to Recommend

14 Since last award

84 Plan to Renew

17 Since last award

79 Satisfaction of Cost Relative to Value

12 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Clover Flex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Clover Flex Reviews

Rohan S.

Clover Flex is a versatile and reliable

Likeliness to Recommend

Pros

Vidushi C.

User-friendly but needs feature improvements.

Likeliness to Recommend

Pros

Shivani D.

Compact, versatile POS with inventory management.

Likeliness to Recommend

Pros

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Feature Ratings

Sales Transactions

Cash Register Point of Purchase Devices

Inventory Control

Pricing Promotions

Employee Management

PCI and EMV Compatible

Customer Account Management

Employee Mobile

Analytics and Reporting

Online Integrations Web Store

Loyalty Program

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support