CLDigital

CL360

Composite Score

8.1 /10

CX Score

8.3 /10

18 Reviews Write a Review

Claim Software

What is CL360?

CL360 allows you to create KRIs and KPIs and relate these indicators to risks in the register, assets, loss events, and the organization structure (people, process, technology, etc.). The entire risk management process is built with configurable workflows allowing risk leaders to orchestrate all the activities and actions required to capture, mitigate, and assess risks and controls. Automation helps manage task assignments such as contributions and approvals, escalations, and identifying the impact of changes to a control.

Company Details

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Awards & Recognition

CL360 won the following awards in the Business Continuity Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Product Impact

2023

CL360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CL360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

77 Plan to Renew

16
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CL360?

0% Negative

15% Neutral

85% Positive

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Feature Ratings

Average 84

Vendor Security Compliance

Role-Based Access

Dependency Mapping

Compliance Reporting

Plan Management

Data Encryption

Import from IT Management Tools

Business Impact Analysis (BIA)

Risk Assessment Management

Contact List

GRC Integration

Vendor Capability Ratings

Average 84

Vendor Support

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

CL360 Reviews

Rakesh K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Dynamic tool

Likeliness to Recommend

9 /10

What differentiates CL360 from other similar products?

It has great UX and reporting feature

What is your favorite aspect of this product?

reporting and dynamic workflows that enable different features depending upon the end user requirements

What do you dislike most about this product?

Need more options in reporting, Risk reporting has a major role in GRC. Need to ensure that we have enough data accommodated in a single report

What recommendations would you give to someone considering this product?

If you are in GRC space and looking out for a tool that can serve the purpose of risk management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Tim L.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Easy to use and customize. Value for the cost!

Likeliness to Recommend

7 /10

What differentiates CL360 from other similar products?

CL360 is unique in that it gives plan administrators the power to easily collect plan data and keep it updated. The ability to easily customize forms is really convenient. Making ad-hoc changes is quick and nimble.

What do you dislike most about this product?

Some of the customization features/settings of the product can be confusing and unintuitive.

What recommendations would you give to someone considering this product?

This is a great product for teams who are looking for a cost-effective and easy solution to DR plan management. The software was relatively simple to implement with the vendors assistance. The ability to customize form fields and data collection processes on the fly is really convenient.

Pros

Continually Improving Product
Caring
Respectful
Friendly Negotiation

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2024

Strong feature set. Vendor employees were terrific

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

CL360

What is CL360?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

CL360 Ratings

87 Likeliness to Recommend

1 Since last award

77 Plan to Renew

16 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love CL360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Dependency Mapping Document business process dependencies such as people, sub-processes, technology, facility, and suppliers in a visual manner e.g. topology diagram.

Compliance Reporting Generate reports that align with the requirements of specific regulations or industry standards.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

GRC Integration Seamlessly share data between the BCM tool and a Governace, Risk, and Compliance (GRC) product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

CL360 Reviews

Rakesh K.

Dynamic tool

Likeliness to Recommend

Pros

Tim L.

Easy to use and customize. Value for the cost!

Likeliness to Recommend

Pros

Strong feature set. Vendor employees were terrific

Likeliness to Recommend

Pros

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Feature Ratings

Vendor Security Compliance

Role-Based Access

Dependency Mapping

Compliance Reporting

Plan Management

Data Encryption

Import from IT Management Tools

Business Impact Analysis (BIA)

Risk Assessment Management

Contact List

GRC Integration

Vendor Capability Ratings

Vendor Support

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Ease of Customization

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

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