What is Chrome River EXPENSE?
Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
99 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chrome River EXPENSE?
Pros
- Trustworthy
- Reliable
- Acts with Integrity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Single Sign-On (SSO)
Optical Character Recognition
Expense Detail Tracking
Expense Itemization
Travel Profile
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Chrome River EXPENSE Reviews
Catherine M.
- Role: Finance
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Amazing Features and User Friendliness
Likeliness to Recommend
What differentiates Chrome River EXPENSE from other similar products?
Chrome River EXPENSE was a solid choice due to the easy integration and their relationship with Ellucian.
What is your favorite aspect of this product?
Be able to have automated approval routing that meets our needs as well as the ability to have compliance warnings and hard stops that coincide with our State Policy.
What do you dislike most about this product?
I do wish that when they have global enhancements that were originally designated as standard that there would not be a charge for them. It does hinder the future capabilities for reporting.
What recommendations would you give to someone considering this product?
I would recommend that you do a deep dive into what you are doing to yourselves that no longer needs to be done so that you reduce the unnecessary programming.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
- Under Delivered
Please tell us why you think this review should be flagged.
Santiago M.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Apr 2024
Awesome Features!
Likeliness to Recommend
What differentiates Chrome River EXPENSE from other similar products?
It is a very intuitive and freindly tool, which makes the expense reporting task, easy and quick.
What is your favorite aspect of this product?
Being able to reflect the company travel &expense policy in Chrome River through rules and warnings.
What do you dislike most about this product?
The analytics of it
What recommendations would you give to someone considering this product?
I would consider what type of Travel & expense policy the company has and analyze if it can be fit with chrome River features.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Apr 2024
User friendly software
Likeliness to Recommend
Pros
- Trustworthy
- Unique Features
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
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