BigTime Logo Award Winner Product Badge
BigTime Logo Award Winner Product Badge
BigTime Software

BigTime

Composite Score
8.1 /10
CX Score
8.6 /10
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Category
BigTime
8.1 /10

What is BigTime?

BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.

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Awards & Recognition

BigTime won the following awards in the Professional Services Automation category

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BigTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Respectful
  • Fair

Feature Ratings

Average 86

Client Portal

91

Security

89

Email Synchronization & Tracking

89

Expense Detail Tracking

88

Time Management

87

Business Process Analysis (BPA)

86

Retainer Management

86

Billing

86

Knowledgebase

86

Project Management

85

Process Automation

85

Vendor Capability Ratings

Average 80

Quality of Features

86

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Business Value Created

82

Availability and Quality of Training

80

Ease of IT Administration

77

Usability and Intuitiveness

76

Ease of Customization

76

Vendor Support

75

BigTime Reviews

Anny H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A great solution in a single product

Likeliness to Recommend

8 /10

What differentiates BigTime from other similar products?

BigTime is characterized by offering everything that is needed to manage a project properly, from different departments we achieve collaborative work, since it is possible to assign different tasks and thus advance in parallel, without stopping or intervening in the workflow. In all senses it has allowed us to optimize our work, creating a continuous task tracking space, developing the capacity for an optimal task record and continuous progress avoiding any loss of time and reducing the investment of money to be able to achieve it. Without a doubt, the contributions and benefits that we have obtained from projects are significant.

What is your favorite aspect of this product?

One of the most powerful features that BigTime has are its excellent project management tools, which go after the search for a task tracking for the fulfillment of a project, centralizing all the functions and allowing the management of projects to be carried out from a single place. The tracking tools have been particularly exceptional, allowing the generation of reports and analysis that then allow us to evaluate the progress and the current situation. It has powerful integrations, which allow the management of projects to be brought together in one place, from databases, accounting tools, among others.

What do you dislike most about this product?

BigTime presents a great platform with multiple tools that allow a complete job to be done from various functions, however, so much can be overwhelming in a single interface, it takes a while to correctly understand how to handle everything. The learning curve is important to recognize that it has some complexity, configuring and customizing everything as we need it took some time at first, it is undoubtedly a disadvantage of BigTime when you start on the platform. I would like to be able to have greater flexibility when assigning tasks to the project. it does not allow us to properly organize our tasks to follow and seems to limit us a bit.

What recommendations would you give to someone considering this product?

It is important to take into consideration that BigTime is a platform with a high complexity at the beginning of it, it takes time to understand exactly where each tool is and the functions of these, as well as to configure and customize the platform to be implemented in the work project management system. I consider BigTime to be a great tool, with powerful functionality, which once implemented makes task management a simple process without so many inconveniences.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Fair

Priyanshu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Scaling business only via BigTime..

Likeliness to Recommend

8 /10

What differentiates BigTime from other similar products?

Well BigTime is highly differentiable with its competitors as itis highly scalable , productive & leading PSA software that offers invitable advantages for B2B & B2C businesses such as - >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration And at last I would say a must to integrate platform for Professionals & business..

What is your favorite aspect of this product?

I would say BigTime definately stands out as one of most scalable , productive & leading PSA software, offering invitable advantages for B2B & B2C businesses such as - >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration Well in addition to these surplus advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors currently present in market. .

What do you dislike most about this product?

Well not much just few customisations BigTime lags & also it's not that cost effective for small business..

What recommendations would you give to someone considering this product?

I would highly recommend BigTime to Professionals & business..

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Over Delivered

Tanvy A.

  • Role: Public Sector
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic user interface for improving efficiency

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

Big Time has a great user interface with a great value for price. I love the fact that it provides the variety of features and gives data insights in the form of dashboards and report forms that are very easy to comprehend even for a non data person

What is your favorite aspect of this product?

My favourite aspect of Big Time is its dashboard and report layout that is very informative and catchy and very easy to use even for a non data person

What do you dislike most about this product?

I dislike the customer support of Big Time because my whole purpose of using this software is to save time but customer support takes a lot of time sometimes

What recommendations would you give to someone considering this product?

I would recommend this software to anyone who is looking for creating informative dashboards easily and effectively for hectic tasks like expense tracking and managing invoices

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Generous Negotitation

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