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BackupAssist Logo
Cortex I.T. Labs Pty Ltd

BackupAssist

8.1 /10
Category
BackupAssist
8.1 /10

What is BackupAssist?

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

Company Details


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Awards & Recognition

BackupAssist won the following awards in the Email Backup category

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BackupAssist Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BackupAssist.

88 Likeliness to Recommend

99 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BackupAssist?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 81

Compliance

86

Information Store Backup Restore

85

Permissions Awareness

84

Full System Backup Restore

83

Mailbox Backup Restore

83

Media Support

83

Backup Archiving

82

Security

82

Support for Backup Types

79

Transaction Log Backup Restore

79

Granular Restore

79

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

87

Ease of Implementation

83

Ease of Customization

83

Ease of IT Administration

82

Availability and Quality of Training

82

Breadth of Features

81

Business Value Created

81

Ease of Data Integration

81

Vendor Support

81

Quality of Features

80

Usability and Intuitiveness

78

BackupAssist Reviews

Prince k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Cool data backup tool

Likeliness to Recommend

9 /10

What differentiates BackupAssist from other similar products?

Powerful tool for restoring server and data quickly.

What is your favorite aspect of this product?

Add-on exist for cloud and SQL backup .

What do you dislike most about this product?

Support team is slow in response sometimes sounds rude.

What recommendations would you give to someone considering this product?

We are using backup assist for years it has really helped our business most importantly in terms of data security .

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Govil K.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

7 /10

What differentiates BackupAssist from other similar products?

Great product, lives up to its expectations.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

Try the product you will love it

Pros

  • Performance Enhancing
  • Efficient Service
  • Security Protects
  • Helps Innovate

Akanksha p.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent tool with convenient backups

Likeliness to Recommend

9 /10

What differentiates BackupAssist from other similar products?

Pricing is affordable , installation is pretty smooth and easy.

What is your favorite aspect of this product?

Detailed report on emails after backup gets completed .

What do you dislike most about this product?

Time to backup is taking more which the product team has to still figure out.

What recommendations would you give to someone considering this product?

Excellent help to have such a powerful backup product - recommended to use in small size organizations

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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