Axero Solutions Logo
Axero Solutions Logo
Axero Holdings LLC

Axero Solutions

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Axero Solutions
8.0 /10

What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details


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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

91

Home Page

89

Networked Enterprise

89

Interactive Organizational Chart

88

Document Management

87

Employee Directory

87

End-User Workflow Customization

87

Knowledge Library

87

Chatbot

86

Blog Support

86

Virtual Offices

86

Vendor Capability Ratings

Average 86

Vendor Support

93

Ease of IT Administration

88

Availability and Quality of Training

87

Ease of Implementation

86

Breadth of Features

86

Ease of Customization

85

Business Value Created

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of Data Integration

81

Axero Solutions Reviews

Shivani D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

User-friendly intranet for team collaboration.

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

Axero Solutions stands out with its > highly customizable intranet platform, Communifire > robust features for collaboration, document sharing, and social interaction > focus on user experience and seamless integration with existing tools.

What is your favorite aspect of this product?

My favorite aspect of Axero Solutions is > customization options available in Communifire > flexibility to custom tailor the intranet to their specific needs > personalized and efficient collaboration experience for teams

What do you dislike most about this product?

What I dislike most about Axero Solutions is > while it offers many features, the platform can feel overwhelming for users who are not tech-savvy > learning curve might be steep for teams unfamiliar with intranet systems > it is too complex for those seeking a simpler, more intuitive solution

What recommendations would you give to someone considering this product?

My personal recommendation would be > to be prepared for a learning curve, especially if your team is not familiar with similar systems > confirm if it is suited for your organization which should potentially be looking for a tailored, feature-rich solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Brandon Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

An Intranet Workplace Hub

Likeliness to Recommend

8 /10

What differentiates Axero Solutions from other similar products?

Axero stands out because it is very easy to use and has great customer support.

What is your favorite aspect of this product?

My favorite thing about Axero is the custom homepage. It lets us show important news and updates to our team fast. Everyone can see what they need to know right away. This helps us stay connected and not miss anything important.

What do you dislike most about this product?

Although, Axero is almost a perfect tool but the only drawback it has is that we sometimes have issues after updates, and it can be frustrating to fix them.

What recommendations would you give to someone considering this product?

If you are thinking about using Axero, I totally recommend it!

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Connect, Collaborate & Grow

Likeliness to Recommend

8 /10

What differentiates Axero Solutions from other similar products?

The blend of user-friendly features and outstanding customer support is what sets Axero apart. While many platforms offer similar tools, Axero's helpful team makes it simple to set up and use ensuring we can focus on our work instead of troubleshooting issues.

What is your favorite aspect of this product?

Axero is an award winning digital workplace platform that brings your teams together centralizes information, and improves productivity. It includes features such as task management, communication tools, document management, and integrations. What I like is its simplicity since it is so easy to navigate making it perfect for everyone in my company. I love how I can quickly find information or communicate with my team without any hassle.

What do you dislike most about this product?

The main disadvantage is the limited org chart functionality. Although it focuses on the reporting structure, I wish it offered more visual options to help us understand our team better because sometimes, it can be challenging for new users to understand.

What recommendations would you give to someone considering this product?

I recommend Axero for its simple coded design and great support but just be aware of the learning curve and limited org chart features before deciding.

Pros

  • Inspires Innovation
  • Saves Time
  • Respectful
  • Fair

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