Axcient Inc

Axcient x360Recover

Composite Score

7.4 /10

CX Score

7.4 /10

12 Reviews Write a Review

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What is Axcient x360Recover?

Axcient x360Recover is a cost-effective BCDR solution for Managed Service Providers (MSPs) and the SMBs they serve. Data protection and business continuity should not be out of reach for any business, and Axcient’s mission is to keep business running. x360Recover boasts Chain-Free, AutoVerify, and PSA/RMM integration. These three technologies mean there is no chain management, data is checked for corruption before backup, and ticketing and billing processes can be fully automated. Additionally, x360Recover has AirGap to protect backups in case of ransomware.

Company Details

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Axcient x360Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axcient x360Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axcient x360Recover?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 80

Protection Groups

Data Encryption

Data Replication

DR Testing

Managed Services Offering

Automated IP Reconfiguration

Physical and Virtual Machines Protection

IaaS Protection

On-Prem and Cloud Targets

Application Data Consistency

Integration with Security Software

Vendor Capability Ratings

Average 80

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Business Value Created

Axcient x360Recover Reviews

Jonathan M.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2026

Reliable and trustworthy so you can rest easy.

Likeliness to Recommend

10 /10

What differentiates Axcient x360Recover from other similar products?

x360 Recover allows us to assist our clients when it comes down to the wire, with easy to use tools it allows us to carry out our tasks to allow restoration.

What is your favorite aspect of this product?

Ease of use, great customer service and the ability to manage!

What do you dislike most about this product?

Product can have down time where it leaves an opening for lack of coverage.

What recommendations would you give to someone considering this product?

Make sure the product suits your client needs, Axcient has a few other great products that may be of interest.

Pros

Reliable
Performance Enhancing
Trustworthy
Caring

Gaurav S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Best solution for data backup and recovery.

Likeliness to Recommend

9 /10

What differentiates Axcient x360Recover from other similar products?

The main differentiating factor is its instant visualization feature with data. It's also highly scalable than other similar products.

What is your favorite aspect of this product?

I really loved cloud integration it utilizes cloud storage for backup I loved this way.

What do you dislike most about this product?

It's costly which I don't like. Also user interface is not as good compared to other products.

What recommendations would you give to someone considering this product?

Firstly go through other customer review and understand your needs. Also compare other solutions. But this product also good choice.

Pros

Reliable
Trustworthy
Effective Service
Inspires Innovation

Chris G.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

The product is easy to use

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

The platform

What do you dislike most about this product?

Nothing for me

What recommendations would you give to someone considering this product?

Just buy I

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Axcient x360Recover

What is Axcient x360Recover?

Company Details

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Axcient x360Recover Ratings

92 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Axcient x360Recover?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Protection Groups Organize applications/systems/VMs into groups based on recovery requirements (criticality, RTO, RPO).

Data Encryption Encrypt data in flight and at rest.

Data Replication Replicate data and system images to a secondary site to support recovery.

DR Testing Enable non-disruptive DR testing. E.g. simulate DR in a bubble network.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor.

Automated IP Reconfiguration Define re-IP rules to automate reconfiguring IP addresses where necessary (including DNS changes) as part of the recovery.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

IaaS Protection Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

Integration with Security Software Service will integrate with existing security systems, like firewalls, SOAR, SIEM, endpoint security, key management, encryption management, other security tool

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Axcient x360Recover Reviews

Jonathan M.

Reliable and trustworthy so you can rest easy.

Likeliness to Recommend

Pros

Gaurav S.

Best solution for data backup and recovery.

Likeliness to Recommend

Pros

Chris G.

The product is easy to use

Likeliness to Recommend

Pros

Feature Ratings

Protection Groups

Data Encryption

Data Replication

DR Testing

Managed Services Offering

Automated IP Reconfiguration

Physical and Virtual Machines Protection

IaaS Protection

On-Prem and Cloud Targets

Application Data Consistency

Integration with Security Software

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Business Value Created