AWS Shield Logo
AWS Shield Logo
Amazon

AWS Shield

Composite Score
8.1 /10
CX Score
8.4 /10
Category
AWS Shield
8.1 /10

What is AWS Shield?

AWS Shield is a managed DDoS protection service that safeguards applications running on AWS. AWS Shield Advanced is a tailored protection program that identifies threats using exabyte-scale detection to aggregate data across AWS.

Company Details


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AWS Shield Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Shield.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Shield?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Altruistic

Feature Ratings

Average 89

Web Application Protection

100

Resource Scaling

92

Threat Analytics

91

SIEM Integration

89

Attack Notifications

89

Packet Inspection

88

IP Address Quarantine/Blacklist

88

Autonomous Mitigation

86

Intelligent Defense Stack

80

Machine Learning

80

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

86

Vendor Support

86

Breadth of Features

85

Ease of Implementation

85

Ease of IT Administration

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Ease of Data Integration

81

AWS Shield Reviews

Shrikant N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2026

Reliable DDoS Protection with Some Limitations

Likeliness to Recommend

9 /10

What differentiates AWS Shield from other similar products?

AWS Shield Standard provides automatic protection against many common network and transport layer attacks, while AWS Shield Advanced offers additional detection and mitigation capabilities, detailed attack visibility, and access to the AWS Shield Response Team for eligible incidents.

What is your favorite aspect of this product?

My favorite thing about AWS Shield is the combination of automated DDoS mitigation, integration with the AWS ecosystem, and reduced operational effort. It provides a practical way to strengthen application availability without making day-to-day security management unnecessarily complicated. However, I would still consider it one part of a broader security strategy rather than a complete security solution, since identity protection, vulnerability management, application security, and continuous monitoring require additional controls.

What do you dislike most about this product?

When an application experiences unusual traffic, security teams need enough context to distinguish legitimate traffic spikes from malicious activity and determine whether further investigation is necessary. Shield Advanced provides additional attack visibility, but teams still need to review the available information and correlate it with logs, application metrics, and other security events. I would prefer a more unified view that makes it easier to understand the potential impact of an attack, identify the affected resources, and coordinate the response without switching between several AWS services.

What recommendations would you give to someone considering this product?

My recommendation would be to understand the pricing and service requirements before moving into production. Businesses should review the costs associated with Shield Advanced and any related AWS services they plan to use. It is also important to consider the organization's existing infrastructure and whether the team has the technical knowledge to configure and manage the different security components effectively.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Okwesirieze A.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Because Downtime is too expensive

Likeliness to Recommend

9 /10

What differentiates AWS Shield from other similar products?

For organization that run their workloads on AWS, it is best used and it is native and deeply integrated protection with AWS. Most vendors charge for basic DDoS protection but AWS shield comes free for anyone using Cloudfront, Route53, and ALB/NLB

What is your favorite aspect of this product?

My favorite aspect of this product is that if a DDoS attack causes auto-scaling spikes or high bandwidth usage, AWS credits back the cost. Other loved aspects are: Shield standards works automatically. You don't need DNS changes. No firewall deployment No tunnelling/proxying No manual tuning for basic DDoS attacks

What do you dislike most about this product?

The advanced features are so expensive which is $3000/month/account which isn't great for startups and small companies.

What recommendations would you give to someone considering this product?

I would say you should understand the cost and tradeoffs, especially for advanced

Pros

  • Continually Improving Product
  • Efficient Service
  • Security Protects
  • Effective Service

Badru R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Perfect experience

Likeliness to Recommend

10 /10

What differentiates AWS Shield from other similar products?

It’s always on detection and mitigation properties

What is your favorite aspect of this product?

The always on aspect of its detection and mitigation

What do you dislike most about this product?

Cost. So expensive

What recommendations would you give to someone considering this product?

It’s a good catch for the money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing