What is AWS Shield?
AWS Shield is a managed DDoS protection service that safeguards applications running on AWS. AWS Shield Advanced is a tailored protection program that identifies threats using exabyte-scale detection to aggregate data across AWS.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Shield?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Application Protection
Resource Scaling
Threat Analytics
SIEM Integration
Attack Notifications
Packet Inspection
IP Address Quarantine/Blacklist
Autonomous Mitigation
Intelligent Defense Stack
Machine Learning
Vendor Capability Ratings
Quality of Features
Business Value Created
Vendor Support
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
AWS Shield Reviews
Shrikant N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2026
Reliable DDoS Protection with Some Limitations
Likeliness to Recommend
What differentiates AWS Shield from other similar products?
AWS Shield Standard provides automatic protection against many common network and transport layer attacks, while AWS Shield Advanced offers additional detection and mitigation capabilities, detailed attack visibility, and access to the AWS Shield Response Team for eligible incidents.
What is your favorite aspect of this product?
My favorite thing about AWS Shield is the combination of automated DDoS mitigation, integration with the AWS ecosystem, and reduced operational effort. It provides a practical way to strengthen application availability without making day-to-day security management unnecessarily complicated. However, I would still consider it one part of a broader security strategy rather than a complete security solution, since identity protection, vulnerability management, application security, and continuous monitoring require additional controls.
What do you dislike most about this product?
When an application experiences unusual traffic, security teams need enough context to distinguish legitimate traffic spikes from malicious activity and determine whether further investigation is necessary. Shield Advanced provides additional attack visibility, but teams still need to review the available information and correlate it with logs, application metrics, and other security events. I would prefer a more unified view that makes it easier to understand the potential impact of an attack, identify the affected resources, and coordinate the response without switching between several AWS services.
What recommendations would you give to someone considering this product?
My recommendation would be to understand the pricing and service requirements before moving into production. Businesses should review the costs associated with Shield Advanced and any related AWS services they plan to use. It is also important to consider the organization's existing infrastructure and whether the team has the technical knowledge to configure and manage the different security components effectively.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Okwesirieze A.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Dec 2025
Because Downtime is too expensive
Likeliness to Recommend
What differentiates AWS Shield from other similar products?
For organization that run their workloads on AWS, it is best used and it is native and deeply integrated protection with AWS. Most vendors charge for basic DDoS protection but AWS shield comes free for anyone using Cloudfront, Route53, and ALB/NLB
What is your favorite aspect of this product?
My favorite aspect of this product is that if a DDoS attack causes auto-scaling spikes or high bandwidth usage, AWS credits back the cost. Other loved aspects are: Shield standards works automatically. You don't need DNS changes. No firewall deployment No tunnelling/proxying No manual tuning for basic DDoS attacks
What do you dislike most about this product?
The advanced features are so expensive which is $3000/month/account which isn't great for startups and small companies.
What recommendations would you give to someone considering this product?
I would say you should understand the cost and tradeoffs, especially for advanced
Pros
- Continually Improving Product
- Efficient Service
- Security Protects
- Effective Service
Please tell us why you think this review should be flagged.
Badru R.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Perfect experience
Likeliness to Recommend
What differentiates AWS Shield from other similar products?
It’s always on detection and mitigation properties
What is your favorite aspect of this product?
The always on aspect of its detection and mitigation
What do you dislike most about this product?
Cost. So expensive
What recommendations would you give to someone considering this product?
It’s a good catch for the money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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