Attentive Logo Award Winner Product Badge
Attentive Logo Award Winner Product Badge
Attentive Mobile Inc

Attentive

8.0 /10
Category
Attentive
8.0 /10

What is Attentive?

Attentive is a personalized text messaging platform built for innovative e-commerce brands. Attentive is a comprehensive text message marketing solution, driving 18.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.

Company Details


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Awards & Recognition

Attentive won the following awards in the SMS Marketing category

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Attentive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Attentive.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Attentive?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 87

Text Messaging

97

Scheduled Messaging

94

Opt-in

86

Marketing Analytics

86

Mobile Marketing Management

84

Application Integration

84

Loyalty Promotions Management

79

Surveys Feedback

78

Communication Archive

76

Mobile Payments

69

Social Media Marketing Management

68

Vendor Capability Ratings

Average 85

Ease of Implementation

92

Vendor Support

89

Quality of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Breadth of Features

85

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

76

Attentive Reviews

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

SmS marketing for the future!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Continually Improving Product
  • Reliable

Andrea G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Quick and painless integration

Likeliness to Recommend

10 /10

What differentiates Attentive from other similar products?

Attentive has focused on acquiring products which enhance the foundational platform and provide solutions to client problems.

What is your favorite aspect of this product?

The monthly business trainings, case studies and release presentations.

What do you dislike most about this product?

Tags do not fully integrate with Tableau

What recommendations would you give to someone considering this product?

Attentive is a best in class solution for sms/mms. Great complementary channel to email.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Includes Product Enhancements

Michael J.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Super easy to implement and use.

Likeliness to Recommend

10 /10

What differentiates Attentive from other similar products?

Ease of use and reporting.

What is your favorite aspect of this product?

Reporting and quick implimentation.

What do you dislike most about this product?

Capabilities outside the US

What recommendations would you give to someone considering this product?

Try it, you'll like it. Free evaluation period

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Client Friendly Policies

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