What is Attentive?
Attentive is a personalized text messaging platform built for innovative e-commerce brands. Attentive is a comprehensive text message marketing solution, driving 18.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Attentive?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Text Messaging
Scheduled Messaging
Opt-in
Marketing Analytics
Mobile Marketing Management
Application Integration
Loyalty Promotions Management
Surveys Feedback
Communication Archive
Mobile Payments
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Business Value Created
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Attentive Reviews
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2024
SmS marketing for the future!
Likeliness to Recommend
Pros
- Helps Innovate
- Efficient Service
- Continually Improving Product
- Reliable
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Andrea G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2023
Quick and painless integration
Likeliness to Recommend
What differentiates Attentive from other similar products?
Attentive has focused on acquiring products which enhance the foundational platform and provide solutions to client problems.
What is your favorite aspect of this product?
The monthly business trainings, case studies and release presentations.
What do you dislike most about this product?
Tags do not fully integrate with Tableau
What recommendations would you give to someone considering this product?
Attentive is a best in class solution for sms/mms. Great complementary channel to email.
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Includes Product Enhancements
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Michael J.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Dec 2023
Super easy to implement and use.
Likeliness to Recommend
What differentiates Attentive from other similar products?
Ease of use and reporting.
What is your favorite aspect of this product?
Reporting and quick implimentation.
What do you dislike most about this product?
Capabilities outside the US
What recommendations would you give to someone considering this product?
Try it, you'll like it. Free evaluation period
Pros
- Trustworthy
- Effective Service
- Saves Time
- Client Friendly Policies
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