What is Applause?
We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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77 Likeliness to Recommend
80 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Applause?
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Security Protects
Cons
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Device and OS Versions Coverage
Process Simulation
Development Use
Test Run Workflow Manager
Dashboards, Analytics and Reporting
Automated Testing
Mobile Test Environment and Lab Management
Virtual Mobile Devices
Functional Testing
Browser Testing
Cloud Device Farm (Physical and Simulator)
Vendor Capability Ratings
Vendor Support
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Applause Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Will not believe the amazing feature of applause
Likeliness to Recommend
Pros
- Saves Time
- Fair
- Friendly Negotiation
- Security Protects
Please tell us why you think this review should be flagged.
Manuel L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
VERY USEFULL FOR QA ON REMOTE LOCATIONS
Likeliness to Recommend
What differentiates Applause from other similar products?
One of the leaders in the market. Lot of years of experience on crowd testing, global coverage on regions, devices and technologies. LArge number of testers working for them.
What is your favorite aspect of this product?
Having local testers on remote locations for running QA cycles.
What do you dislike most about this product?
Testers are working for other companies as well, some times BUgs are reported with higher severity to earn more money. We normally spend a lot of time curating Appluase reports. Business model is quite rigid, based on slots (technologies) meanning if you want to oftenly move from one technology to another you need to have a Multi slot license which is very expensive.
What recommendations would you give to someone considering this product?
Do a benchmark comparison to make sure Applause business model adapts to your own use case, otherwise you might find alternatives at a more convenient price.
Pros
- Saves Time
- Acts with Integrity
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Efficient Service
Please tell us why you think this review should be flagged.
Ajay S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2023
Putting Applause to the Test: Fantastic product
Likeliness to Recommend
What differentiates Applause from other similar products?
Applause differentiates itself from other similar products in a few ways: Crowdtesting, Automation, Quality Assurance, Comprehensive Services
What is your favorite aspect of this product?
It's focus on quality assurance and the use of crowdtesting to gather real-world feedback from a diverse range of users.
What do you dislike most about this product?
For example, some users may find the cost of Applause's services to be prohibitive, or may experience delays or communication issues when working with a large, distributed team of testers.
What recommendations would you give to someone considering this product?
Evaluate your testing needs, Consider your budget, Communicate clearly, Take advantage of automation tools, Evaluate results carefully
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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