What is Aloware?
Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation. Aloware is the modern contact center solution for sales and support teams around the world. This all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAloware Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Aloware.
79 Likeliness to Recommend
92 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Aloware?
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Communication Archive
Scheduled Messaging
Mobile Payments
Text Messaging
Marketing Analytics
Social Media Marketing Management
Loyalty Promotions Management
Surveys Feedback
Opt-in
Mobile Marketing Management
Vendor Capability Ratings
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Quality of Features
Aloware Reviews
Naveen N.
- Role: Operations
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
Fantastic product
Likeliness to Recommend
What differentiates Aloware from other similar products?
Aloware stands out by providing an integrated omni-channel communication platform with advanced automation, CRM integrations, VoIP features, and detailed analytics, all within a user-friendly and scalable interface
What is your favorite aspect of this product?
My favorite aspect of Aloware is its seamless CRM integration
What do you dislike most about this product?
One potential drawback of Aloware is its complexity for users who aren’t tech-savvy
What recommendations would you give to someone considering this product?
Ensure your team is comfortable with technology to fully leverage Aloware’s advanced features
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Aakash K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Easy to use , Fantastic Product
Likeliness to Recommend
What differentiates Aloware from other similar products?
The quality of service
What is your favorite aspect of this product?
Buisness Texting
What do you dislike most about this product?
Support is slow
What recommendations would you give to someone considering this product?
Just go for it good solution
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Aakash K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Nice product feature wise
Likeliness to Recommend
What differentiates Aloware from other similar products?
The quality of service
What is your favorite aspect of this product?
Product message facility
What do you dislike most about this product?
The speed of sending message sometime is slow
What recommendations would you give to someone considering this product?
Just go for it overall a good product
Pros
- Trustworthy
- Helps Innovate
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.