What is Agilysys InfoGenesis POS?
The award-winning point-of-sale solution that’s designed to help hospitality businesses serve their guests more effectively. Agilysys InfoGenesis POS boasts an intuitive touchscreen with extensive back-end reporting and analytics that enable operators to control costs and streamline operations. With centralized enterprise configuration, businesses can quickly leverage this next-generation point-of-sale to transform the guest service experience with ease. Switch seamlessly between terminals and tablets to maximize server efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
93 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agilysys InfoGenesis POS?
Pros
- Enables Productivity
- Effective Service
- Reliable
- Performance Enhancing
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
PCI Compliance
Off Line Operations
Advanced Reporting Analytics
Check Settlement Types
Advanced Compliance & Statutory
Integrations
Workforce Management
Multiple Venue Property Concept Support
Loyalty Promotions Management
Kitchen Course Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Agilysys InfoGenesis POS Reviews
Jimmy G.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Jan 2023
Poor administration functions, limited innovation
Likeliness to Recommend
What differentiates Agilysys InfoGenesis POS from other similar products?
It connects to Oasis 360
What is your favorite aspect of this product?
I don't have a favorite aspect of this product.
What do you dislike most about this product?
I dislike the administration functions of this product, the company charges you for any and all training, they offer no online training materials other than a 600 page poorly written manual. If you need to add/remove any features, a paid service from their technicians is required.
What recommendations would you give to someone considering this product?
Look somewhere else. Aloha, Square, breadcrumb, anything but this.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
Cons
- Charges for Enhancements
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.
Marian T.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
Agile and complete point of sale system
Likeliness to Recommend
What differentiates Agilysys InfoGenesis POS from other similar products?
InfoGenesis POS offers a flexible set of tools that significantly improves profitability and generates a smooth business process. It provides valuable integrations with inventory and procurement platforms that improve and simplify business processes. It has offline capabilities that ensure uninterrupted service over unstable network connections. It allows you to obtain reports with real-time data on our business operations that help plan and generate opportunities for business growth.
What is your favorite aspect of this product?
It has an intuitive, flexible and visually pleasing user interface. It is easy to configure and integrate other systems. Inventory control tools and offline mode successfully meet our business needs. Provides efficient reports with current and highly informative data. Staff training at the point of sale is simple. Provides maximum mobility, operation and performance with the use of mobile tablets.
What do you dislike most about this product?
When used for the first time, some functions can be confusing. You need to incorporate better documentation to take full advantage of its capabilities.
What recommendations would you give to someone considering this product?
InfoGenesis POS is fast, robust, reliable and highly customizable software. With innovative features that make it an excellent point system option. I recommend it.
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Nguyen A.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Aug 2021
Good POS Agilysys
Likeliness to Recommend
What differentiates Agilysys InfoGenesis POS from other similar products?
Micros, and other is the same
What is your favorite aspect of this product?
Simple using Tablet
What do you dislike most about this product?
Cost is so high
What recommendations would you give to someone considering this product?
Easy mainternace
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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