What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
10% Neutral
79% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

77

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Rohit Kumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its comprehensive range of services, which includes payroll, HR management, talent management, and benefits administration all on a single platform. Its user-friendly design allows both HR experts and employees to navigate with ease.

What is your favorite aspect of this product?

Payroll processing is seamlessly automated, assuring accuracy and compliance with tax requirements, while greatly reducing administrative burdens. Furthermore, the platform's clear user interface makes it simple for HR professionals to navigate and manage personnel data.

What do you dislike most about this product?

its complexity, especially for beginning users. The platform has a steep learning curve, and accessing its numerous capabilities can be daunting without proper training.

What recommendations would you give to someone considering this product?

Start by assessing your business needs to determine which features are essential.

Pros

  • Effective Service
  • Caring
  • Respectful
  • Helps Innovate

Heath B.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a great product for all things HR related - organizational charts, notificiations, time off requests and reporting.

What is your favorite aspect of this product?

ADP has top of the line compliance and updates for the latest compliance issues.

What do you dislike most about this product?

The ADP system feels dated and customer support is not always helpful or understanding.

What recommendations would you give to someone considering this product?

Overall, this is a great product and has all the features a business needs for a payroll / human resources product.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Cons

  • Charges for Enhancements

Aditya C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Comprehensive HR management platform

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out from other HR management solutions due to its comprehensive suite of features, robust reporting and analytics capabilities, user-friendly interface, and scalability to fit the needs of businesses of all sizes.

What is your favorite aspect of this product?

Comprehensive HR solution streamlining operations for businesses of all sizes.

What do you dislike most about this product?

the complexity of setup or the cost associated with ADP Workforce Now

What recommendations would you give to someone considering this product?

Before purchasing ADP Workforce Now, consider the specific needs and size of your business, compare pricing plans, evaluate customer reviews, and ensure compatibility with your existing systems. Additionally, request a demo or trial to assess the user interface and features firsthand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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