What is ADP TotalSource?
From easy recruiting tools to world-class, cost-effective benefits — plus great payroll and HR — ADP TotalSource® helps you accomplish more, faster. And you're supported by ADP experts through every decision and every question.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
1
Since last award
91 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP TotalSource?
Pros
- Security Protects
- Trustworthy
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Self Service Portal
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Claims Management
Provider Management
User and Enrollment Management
Archiving and Reporting
Benefits Administration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
ADP TotalSource Reviews
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2024
Easy to use not customizable
Likeliness to Recommend
Pros
- Respectful
- Fair
- Security Protects
- Trustworthy
Cons
- Slower Product Innovation
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Rahul R.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Excellent Payroll Solutions
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
ADP offers access to a broad array of employee benefits, including health insurance, retirement plans, and other perks.
What is your favorite aspect of this product?
The platform handles all aspects of benefits administration, including enrollment and claims processing.
What do you dislike most about this product?
currently nothing
What recommendations would you give to someone considering this product?
Engage with ADP’s dedicated account managers to gain personalized advice and support required to your specific business needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Trapti S.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Superb quality product with wide ranging features.
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
Anytime of the day it allows us to download PF & ESIC files of employees.
What is your favorite aspect of this product?
It has wide range of features and it's very easy to use ,even a beginner can work on it very easily.
What do you dislike most about this product?
Sometimes it is very difficult to access portal due to the internal error.
What recommendations would you give to someone considering this product?
Must purchase this product due to its ease of use and wide ranging features.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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