What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Customizable Branding
Payment Processing
Availability Preferences
Mobile
3rd Party Integration
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Breadth of Features
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Acuity Scheduling Reviews
Shaden H.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2024
Achieves the required commitment
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Acuity sets itself apart by being able to efficiently schedule appointments across all my apps. It’s easy to set appointments for all parties, and rescheduling is simple, ensuring new appointments are documented efficiently.
What is your favorite aspect of this product?
I love how easy it is to add a new appointment and pin it to my calendar. It’s great that I can easily add any attachments I need or write notes and send them to the other party via the appointment request link. I like how Acuity is efficient at documenting appointments to make them look official. Notifications are very effective in keeping me on top of all scheduled appointments. It’s great that I can easily record and update meeting minutes.
What do you dislike most about this product?
I’ve never had any scheduling errors since I started using it. Acuity has great capabilities that make it perform many functions that enhance our organizational capabilities with high efficiency.
What recommendations would you give to someone considering this product?
Acuity is the best way to manage appointments, meetings, and reservations with high efficiency. It’s essential to ensure adherence to deadlines.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Immensely proud for automated scheduling.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Yan G.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2024
An excellent meeting scheduler.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Availability of automated reminders through emails and direct messages. Software integration with calenders and availability of customizable options.
What is your favorite aspect of this product?
Software user friendliness and responsive customer care services. Effectiveness of scheduling features. The product ensures real-time appointment scheduling.
What do you dislike most about this product?
The product has effectively served purpose. No dislike.
What recommendations would you give to someone considering this product?
The product has value for money. Try it and experience topnotch performance.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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