What is ACTIVENet?
ACTIVE Net software for non-profits centralizes membership, donations, child care, program registration, point of sale, and more in a single, easy-to-use system.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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66 Likeliness to Recommend
80 Plan to Renew
54 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+41 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ACTIVENet?
Pros
- Respectful
- Reliable
- Security Protects
- Altruistic
Cons
- Under Delivered
- Inhibits Innovation
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Membership Management
Registration Management
Program Management
Accounting and Financial Management
Account and Contact Management
Marketing Analytics
Analytics and Reporting
Customer Self Service Capabilities
Volunteer or Member Portal
Event Management
Multi Channel Support
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Quality of Features
Business Value Created
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
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