Adobe Systems

Acrobat Sign

Composite Score

8.8 /10

CX Score

8.9 /10

142 Reviews Write a Review

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What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details

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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative

9% Neutral

90% Positive

Pros

Respectful
Fair
Reliable
Performance Enhancing

Feature Ratings

Average 85

E-Signatures

Digital Signature

User-Friendly

Security

Mobile

Regulatory Compliance

Workflow

Notifications

Templates

Cloud/On-Prem/Hybrid Deployment

Audit Trail

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Availability and Quality of Training

Acrobat Sign Reviews

Dennis A.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Paperless Perfection for Manufacturing!

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

Acrobat Sign has been a revelation. The ability to go fully digital with our documentation has not only streamlined our workflows but also cut down on the time spent chasing signatures. It’s the tool that takes the hassle out of paperwork, and trust me, in IT, that’s saying something.

What is your favorite aspect of this product?

What I appreciate most is how effortless it is to track document progress. The real-time status updates mean I can see exactly who’s holding up the process without having to send awkward follow-ups. Plus, with its integration into tools like Microsoft Teams and SharePoint, our team can manage everything without hopping between platforms.

What do you dislike most about this product?

Batch sending; managing bulk agreements—like onboarding forms for new hires—requires a bit more effort than it should

What recommendations would you give to someone considering this product?

With compliance being a big focus in manufacturing, Acrobat Sign’s audit trails and secure storage give us peace of mind. Auditors love the transparency, and we love the reduced administrative burden. The environmental perks of going paperless are just the icing on the cake.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Marika L.

Role: Human Resources
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use but features need to be developed

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

User friendly, easy to navigate

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Lacks features

What recommendations would you give to someone considering this product?

Good for basic document signing

Pros

Caring
Saves Time
Respectful
Security Protects

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Lisa G.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Smart tool for e-signature

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

Through the combination of intuitive integration, advanced features, and security, it positioned itself as a leader in competition. Its seamless integration with the Adobe ecosystem gives rise to a high efficiency rate. It also differentiates in security aspects, involving encryption protocols and adherence to compliance such as GDPR and aIDAS.

What is your favorite aspect of this product?

Its exceptional integration with the Adobe ecosystem, not only enhances the working efficiency but significantly streamlines the workflow. It also reduces the time consumption in editing, creating, and signing the documents via a unified platform, which is otherwise a long and hectic procedure. Its user-friendly interface is another standout tool for both novices and seasoned professionals.

What do you dislike most about this product?

The primary drawback which I don't like is its high pricing. Though it is filled with advanced tools, the one starting with a low budget would not be able to leverage its advanced capabilities. Though it gives a good integration environment with the Adobe ecosystem when it comes to integrating with any other platforms, the integration is not up to expectations, this hinders the smooth working.

What recommendations would you give to someone considering this product?

For informed decisions and optimized workflow, it is suggested to get familiarized with its advanced tools. This will facilitate you with productive results with reduced learning curves in future use.

Pros

Saves Time
Includes Product Enhancements
Helps Innovate
Continually Improving Product

Acrobat Sign

What is Acrobat Sign?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Acrobat Sign Ratings

88 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Acrobat Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Security Software provides appropriate data and access security.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Acrobat Sign Reviews

Dennis A.

Paperless Perfection for Manufacturing!

Likeliness to Recommend

Pros

Marika L.

Easy to use but features need to be developed

Likeliness to Recommend

Pros

Cons

Lisa G.

Smart tool for e-signature

Likeliness to Recommend

Pros

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Feature Ratings

E-Signatures

Digital Signature

User-Friendly

Security

Mobile

Regulatory Compliance

Workflow

Notifications

Templates

Cloud/On-Prem/Hybrid Deployment

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Availability and Quality of Training