In Partnership With SelectHub
What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Accelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accelo.
88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Usability and Intuitiveness
Also Featured in...
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Susan M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
The best project coordination tool I've ever used.
Likeliness to Recommend
What differentiates Accelo from other similar products?
We primarily use Accelo for client billing, but it also serves as a contact resource management database. We track projects and opportunities, manage contact databases, link appropriate teams, and deliver tasks. We've seen that our communications and project timelines have improved, and that the ticketing system has increased contact with consumers.
What is your favorite aspect of this product?
I like how simply you can monitor time for a project and view your to-dos at a glance. Accelo immediately uploads our new contacts to the same location where we manage our projects and track our time. There are several advantages: the UI is simple to read and comprehend, and their onboarding and training are excellent. The ecosystem includes task and email management, as well as time tracking and paying.
What do you dislike most about this product?
If you have a large client base, the setup procedure is rather extensive, and the templates for some of the projects and stuff are quite extensive. Because everything is linked, a little error early in your process, such as how you set up your tasks, might eventually show up in invoicing.
What recommendations would you give to someone considering this product?
Working with your professional services team to correctly set up your workflow can save you the hassle of trial and error. To achieve your organization's goals, pay close attention to configuration. If you currently use this program and believe you are not functioning with a correct workflow, I propose hiring an expert to handle all of the adjustments you require for your firm so that you can have an orderly implementation.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Reynolds N.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Top-notch tracking available
Likeliness to Recommend
What differentiates Accelo from other similar products?
My opinion is that its ease of use, strong project management tools, adaptability tool, and many other aspects can set it apart from its competitors' solutions. In addition to technical performance, its pricing approach is a key component that can set it apart. I'm delighted with the tool overall.
What is your favorite aspect of this product?
For teams of all sizes, Accelo is a superb project management tool. Its numerous capabilities enable us to manage projects, monitor progress, and work together with team members with ease. Its more comprehensible user interface, potent automation tools, and extensive set of reporting capabilities that are not included in other products impressed me. Additionally, it incorporates well-known third-party programs like Slack, Dropbox, and Google Drive.
What do you dislike most about this product?
A fresh contact is required for every email address. This information will need to be shared among several contacts if one person reaches you at various email addresses. There are a ton of problems with emails being missed, URLs being scraped, screenshots not working, and graphics, colors, and hyperlinks being removed from emails.
What recommendations would you give to someone considering this product?
Anybody searching for an all-inclusive project management system should check out Accelo, in my opinion. It is simple to use and offers a variety of tools that can assist teams in remaining structured and on task. In addition, Accelo provides outstanding customer service and a free trial so you can use it before signing up for a subscription.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Andrea B.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
It'll do, but there are better products out there
Likeliness to Recommend
What differentiates Accelo from other similar products?
I can't think of anything.
What is your favorite aspect of this product?
Some of the dashboards are good.
What do you dislike most about this product?
The reporting is a nightmare.
What recommendations would you give to someone considering this product?
Look for something else.
Pros
- Respectful
- Efficient Service
- Caring
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.