Patient Engagement Software

Patient Engagement

What is Patient Engagement Software?

Description: Patient Engagement Software streamlines and encourages a patient's active participation in their patient experience and maintenance of health. These solutions seek to improve patient-doctor relationships, gain feedback and enhance workflow automation and optimization. Features of this software include self care management, appointment reminders, patient education, surveys and feedback, and even self-administered medication or therapy regimens. Patient Engagement Software typically must provide a method of active patient involvement such as patient portals, surveys, and digital intake forms. They also typically provide insight to healthcare organizations on how to improve patient satisfaction through tracking metrics of patient experience.

Common Features

  • Digital Patient Intake Forms
  • Live Chat
  • Patient Portal
  • Patient Statements
  • Lab Integration
  • Broadcast Messaging
  • EHR EMR Integration
  • Marketing Analytics
  • Patient Records
  • Prescription Management
  • Recall List Generation
  • Survey Forms

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Top Patient Engagement Software 2024

Products below are ineligible for awards due to insufficient recent reviews

Consult-PRO

Consult-PRO

Composite Score
7.7 /10
CX Score
7.9 /10

As technology progresses in the dental care space, it has become vital for dentists and dental specialists to move with the times. It is clear that cloud technology is here to stay and any dental practice that does not use a cloud-based practice management system will suffer the consequences. Identifying these trends and realizing that dentists and patients have the same needs all around the world, Consult-PRO—a provider of the most up-to-date dental techniques and 3D animated videos —is creating patient sympathetic learning tools that empower, educate and improve confidence of every patient.

Salesforce.com Inc

Salesforce Health Cloud

Composite Score
7.5 /10
CX Score
7.9 /10

Patient engagement software from Salesforce builds on effective CRM features used by both B2C and B2B ecommerce businesses, adding secure communication, patient registration, scheduling, and reminders. Health Cloud CRM, you can unify patient data, facilitate communication across channels and devices, and ultimately enhance patient relationships. Salesforce Health Cloud also enables useful triggers and workflows that make important care information available to both patients and providers on any connected device.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
6.8 /10
CX Score
7.0 /10

Mend is a healthcare communications platform. Mend can connect to patients anytime, anywhere, and with any device through messaging, video, or forms. Mend can send or collect any information from a patient or a third party related to a patient's case. Mend is the absolute easiest, fully integrated technology to engage your patients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
5.2 /10
CX Score
7.1 /10

eClinical Works Patient Engagement provides a suite of tools focused on making communication between providers and patients secure, easy, and convenient.

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WELL Health now Artera

Artera

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