Enterprise Content Management - Enterprise (ECM) Software

Enterprise Content Management - Enterprise

What is Enterprise Content Management - Enterprise Software?

ECM software enables the enforcement of business rules and/or processes for the creation, approval and distribution or structured content across systems

Data collected from reviewers in: organizations with 5,000 or more employees.

Common Features

  • Mobile
  • Metadata Management
  • ECM Document Management
  • Search
  • File Conversion
  • Collaboration
  • Workflow Process Automation
  • File Approvals Esignatures
  • Access Permissions Management
  • Capture Channels
  • Ediscovery Audit Trail

Top Enterprise Content Management - Enterprise (ECM) Software

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At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 14
Next Award: Oct 2025

Top Enterprise Content Management - Enterprise Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

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Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Trustworthy
Badge Winner
Badge Winner
Laserfiche

Laserfiche

Composite Score
9.1 /10
CX Score
9.2 /10

Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.

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Pros

  • Fair
  • Acts with Integrity
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy
Badge Winner
Badge Winner
Composite Score
9.0 /10
CX Score
9.1 /10

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Continually Improving Product
Badge Winner
Badge Winner
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.8 /10
CX Score
9.1 /10

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Helps Innovate
Badge Winner
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Composite Score
8.0 /10
CX Score
8.3 /10

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Xerox Corporation

Xerox DocuShare

Composite Score
8.0 /10
CX Score
8.2 /10

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

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Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Respectful
Badge Winner
OpenText Corporation

OpenText Extended ECM

Composite Score
7.9 /10
CX Score
7.9 /10

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

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Pros

  • Acts with Integrity
  • Reliable
  • Respectful
  • Security Protects
Composite Score
7.8 /10
CX Score
8.1 /10

Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Transparent
Composite Score
7.8 /10
CX Score
8.1 /10

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

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Pros

  • Respectful
  • Security Protects
  • Fair
  • Reliable