Customer Data Platform (CDP) Software

Customer Data Platform

What is Customer Data Platform Software?

Customer Data Platforms (CDP) centralize your customer information into one single location. Not only will a CDP aggregate your customer data, it will also clean it up, enrich it, and ensure it is up to date in real time.

Common Features

  • CRM Integration
  • Data Aggregation
  • Dashboards, Analytics and Reporting
  • Data Security
  • Data Enrichment
  • Behavioral Triggers
  • Omnichannel Integration
  • Real Time Capabilities

Top Customer Data Platform (CDP) Software

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 14
Next Award: Oct 2025

Top Customer Data Platform Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Salesforce.com Inc

Salesforce CDP

Composite Score
8.3 /10
CX Score
8.5 /10

Customers have gone digital-first. And marketers must be data-first in order to engage with relevance, personalize every moment, and build trusted customer relationships. And they must do all this while driving revenue and working from anywhere. Salesforce CDP can help keep you centered with a single-source of truth — providing more intelligent, actionable, and trusted data at your fingertips.

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Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Fair
Badge Winner
Badge Winner
Composite Score
8.0 /10
CX Score
8.4 /10

Segment is a customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party to over 200 marketing, analytics and data warehouse tools.

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Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair
Badge Winner
Klaviyo

Klaviyo

Composite Score
8.0 /10
CX Score
8.3 /10

Klaviyo is a tool that makes personalized marketing a breeze through data-driven decision making. In the past, only massive companies had the resources to create highly personalized messaging. Klaviyo brings those capabilities with an intuitive UI that a one-person startup can easily manage, to more detailed customization a large or enterprise company can develop with their marketing team.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Generous Negotitation
SALESmanago

SALESmanago

Composite Score
7.8 /10
CX Score
8.0 /10

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

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Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Respectful
Badge Winner
Badge Winner
Composite Score
7.8 /10
CX Score
7.7 /10

Hightouch is a Composable Customer Data Platform that empowers marketing and data teams to collect behavioral events, resolve Customer 360 profiles, build audiences, sync data to 200+ destinations, and analyze the results of marketing campaigns— all from the cloud data warehouse. Hightouch enables anyone to personalize customer experiences, optimize performance marketing, and move faster by leveraging data across their organization.

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Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Client's Interest First

Cons

  • Under Delivered
Composite Score
7.8 /10
CX Score
7.9 /10

Increase revenue with the power of enterprise-wide customer centricity. SAP Customer Data Platform helps you accelerate business growth and expansion into new markets by using an enterprise-grade customer data platform that fuels hyper-personalized engagements across touch points.

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Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable
Planhat

Planhat

Composite Score
7.3 /10
CX Score
7.3 /10

Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance. We've always planned on becoming the CRM you run your entire business on. To achieve this, we haven't created a suite of specialized tools out of point solutions like hardcoded filters. Instead, we've built a distinct set of generic, interoperable building blocks that can be combined and recombined to meet specialized use cases.

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Pros

  • Client Friendly Policies
  • Fair
  • Generous Negotitation
  • Continually Improving Product
Dun & Bradstreet Inc

D&B Rev.Up ABX

Composite Score
7.3 /10
CX Score
7.7 /10

Target the right buyers and personalize engagement across channels with account-based experiences at scale.​ D&B Rev.Up is the new open RevTech platform B2B marketers have been waiting for. D&B Rev.Up ABX, the first product on the platform, helps you grow revenue with unified data, targeted audiences, and personalize activations across channels. Plus, track your results. All powered by our industry-leading CDP - and with connectors to whatever Martech or Salestech you already use so you won’t be trapped in yet another tech silo.

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Pros

  • Respectful
  • Client's Interest First
  • Trustworthy
  • Effective Service

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
7.8 /10
CX Score
7.8 /10

Salesforce Marketing Cloud Personalization, formerly Interaction Studio, make 1-to-1 engagement a reality - across all touchpoints. Deliver truly relevant customer experiences with Salesforce's leading real-time personalization and interaction management solution. Understand each customer's wants and needs with Interaction Studio from Salesforce.

Pros

  • Enables Productivity
  • Efficient Service
  • Fair
  • Acts with Integrity
Composite Score
7.6 /10
CX Score
7.8 /10

Unify your customer data and power real-time audience engagement with a data-first Customer Data Platform. Tealium AudienceStream CDP comes with patented visitor stitching technology that constructs highly accurate, comprehensive and actionable customer profiles. Use the data within these profiles to define high or low value customers, key engagement insights, or milestones that can then be used to create audiences.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Respectful
Badge Winner
Badge Winner