Emotional Footprint Awards 2024
Unified Threat Management
SoftwareReviews names ThreatLocker, Fortinet Fortigate NGFW, and Arista NG Firewall as Unified Threat Management Emotional Footprint Award Winners.
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Unified Threat Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
ThreatLocker
ThreatLocker
ThreatLocker is an endpoint protection platform (EPP) offering cybersecurity controls to protect businesses from zero-day attacks. Enabling a Zero Trust posture, ThreatLocker operates with a default deny approach to reduce the attack surface and mitigate potential cyber vulnerabilities.
9.2
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Fortinet
Fortinet Fortigate NGFW
FortiGate enterprise firewalls reduce complexity and improve overall security posture by providing full visibility into users, devices, applications and threats on the network, with the ability to apply advanced threat protection anywhere in the network.
8.7
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Arista Networks
Arista NG Firewall
Arista Networks’ NG Firewall (previously Untangle) enables you to quickly and easily create the network policies that deliver the perfect balance between security and productivity. NG Firewall combines Unified Threat Management (UTM)—to address all of the key network threats—with policy management tools that enable you to define access and control by individuals, groups or company-wide.
8.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Other Evaluated Vendors
Cisco Systems
Cisco Secure Firewall
The Cisco UTMs are all-in-one solution that offer flexible Internet redundancy, comprehensive security, and very easy-to-use configuration flows.
7.9
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Sophos
Sophos SG UTM
Sophos UTM provides the ultimate network security package with everything you need in a single modular appliance. It simplifies your IT security without the complexity of multiple point solutions. The intuitive interface will help you quickly create policies to control security risks. And clear, detailed reports will give you the insight you need to improve your network performance and protection.
7.8
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
SonicWall
SonicWall Network Security Manager
SonicWall firewalls are your first line of defense against Internet security threats. Give ransomware the boot with the powerful sandbox technology of Capture Advanced Threat Protection (ATP). Dive deep into your packets without sacrificing speed thanks to SonicWall's patented Reassembly Free Deep Packet Inspection (RFDPI). The TZ Series represents some of the best small business firewalls of 2018, while the NSA Series is the perfect fit for enterprises, distributed environments, & data-heavy offices.
7.7
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Barracuda Networks
Barracuda CloudGen Firewall
Barracuda's Cloud Generation Firewalls redefine the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, and helps organizations transform their business.
7.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
WatchGuard Technologies
WatchGuard UTM
Unified Threat Management (UTM) from WatchGuard is the industry's highest-performing, all-in-one network security platform. That means no compromises. Ever. This is a full-featured, take-no-prisoners, screaming-fast security appliance that scales with your business, fits in your budget, and is easy to distribute across every network you manage.
6.9
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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