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Emotional Footprint Awards 2024

Security Awareness & Training


SoftwareReviews names NINJIO, Hoxhunt, Kaspersky Security Awareness, KnowBe4 Security Awareness Training, and Infosec IQ as Security Awareness & Training Emotional Footprint Award Winners.


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Security Awareness & Training

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


NINJIO

NINJIO

NINJIO lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. Our multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. The proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.

9.5

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
84Reviews

HoxHunt

Hoxhunt

Hoxhunt assigns quick, gamified training modules to dramatically increase engagement and build long-term security behaviors. Our advanced AI engine personalizes and delivers frequent simulations at scale to transform your “biggest risks” into a layer of human threat detection from real attacks.

8.8

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
29Reviews

Infosec

Infosec IQ

Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization’s culture and employees’ learning styles.

8.5

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
49Reviews

KnowBe4

KnowBe4 Security Awareness Training

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

8.3

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
47Reviews

Kaspersky

Kaspersky Security Awareness

Kaspersky Lab has launched a family of computer-based training products that utilize the latest learning techniques and address all levels of the organizational structure. Our integral approach consists of modern learning techniques ensuring all employees are trained up to their best needed level. Gamification, learning-by-doing and repeated reinforcement help to build strong skills retention and prevent obliteration. Each training is engaging and highlighting the personal importance of cybersecurity.

8.3

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
27Reviews

Other Evaluated Vendors


Fortra

Terranova Security Awareness Training

With our comprehensive, end-to-end suite of security awareness solutions at your disposal, you can address threats completely, effectively and in a way that makes the most sense for your organization and its culture.

8.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 96% Positive
28Reviews

MetaCompliance Inc.

MetaCompliance Security Awareness Training

The consequences of a data breach are too great to ignore and people remain the weakest link in cyber security. Easily automate security awareness training, phishing and policies in minutes. MetaCompliance Security Awareness Training helps plan for the year ahead and provides a robust defence against cyber threats. With Security Training Awareness, enhance organisational resilience against cyber threats, create a shift in employee mindset and behaviour change, generate buy-in and commitment towards cyber security initiatives, improve audit results and demonstrate regulatory compliance, and reduce human error and remediate security risks.

8.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 94% Positive
15Reviews

Mimecast Services

Mimecast Security Awareness Training

Increasing cyber security awareness among your users will undoubtedly help to prevent more cyber security threats. Email-borne threats have always targeted human beings, duping them into clicking on links, opening attachments or providing passwords and personal information that can be used to penetrate cyber security defenses. It doesn't matter how much you've invested in the latest cyber security tools or the most sophisticated cyber security strategies – if your users can't spot a suspicious link or a fraudulent email, your defenses are likely to be compromised.

7.7

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 89% Positive
24Reviews

OpenText Corporation

Webroot Security Awareness Training

Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program should train employees about a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)

7.4

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 88% Positive
44Reviews

Proofpoint

Proofpoint Security Awareness Training

Engage your end users and arm them against real-world cyber attacks, using personalized cybersecurity training based on our industry-leading threat intelligence. Instead of wasting time with one-size-fits-all content, we help you deliver the right cybersecurity awareness training to the right people at the right time.

7.3

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 83% Positive
31Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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