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Emotional Footprint Awards 2024

SD-WAN - Midmarket


SoftwareReviews names FatPipe SD-WAN, Cisco Meraki, and Adaptiv Enterprise Connect as SD-WAN - Midmarket Emotional Footprint Award Winners.


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SD-WAN - Midmarket

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Cisco Systems

Cisco Meraki

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

8.7

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
72Reviews

FatPipe Networks Inc

FatPipe SD-WAN

FatPipe is a leading developer of enterprise-class, application-aware, secure software-defined wide area network (“SD-WAN”) solutions for organizations, including enterprises, communication service providers, security service providers, government organizations, and other middle-market companies. FatPipe holds thirteen software and technology patents, which it leverages through an integrated suite of software solutions to offer our customers a reliable, accelerated and secure platform to support mission-critical applications running on cloud, hybrid cloud and on-premise networks.

8.7

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
35Reviews

Adaptiv Networks

Adaptiv Enterprise Connect

We’re an innovative software technology vendor with a market-leading SD-WAN patent portfolio and we operate our own network of cloud-managed SD-WAN gateways. ​We combine all the components of a cloud-managed SD-WAN solution into simple Network-as-a-Service licenses that are powered by our cloud network and supported by our experienced network operations team.

8.6

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
35Reviews

Other Evaluated Vendors


ARYAKA NETWORKS INC

Aryaka

Aryaka's global private network provides enterprises with an essential level of security, ensuring that business-critical application traffic is not exposed to the public Internet, and does not have entry points that can be exploited by threats.

8.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 95% Positive
29Reviews

VMware, Inc.

VMware SD-WAN

VMware SD-WAN improves upon the economics and flexibility of a hybrid WAN with the deployment speed and low maintenance of a cloud-based service. It includes policy-based, network-wide application performance, visibility and control while dramatically simplifying the WAN by delivering virtualized services from the cloud to branch offices.

8.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 96% Positive
30Reviews

OneNet Global

Ecessa WANworX

WANworX Secure SD-WAN combines reliable hardware, innovative software, network design and support services to allow organizations to operate from multiple locations – and the cloud – seamlessly.

8.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 95% Positive
27Reviews

Riverbed Technology, Inc.

SteelHead

Secure optimization of all applications, across hybrid networks to users everywhere so you can leverage global resources and access applications and data from anywhere.

8.1

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 98% Positive
12Reviews

Turnium Technology Group

Turnium Technology Group SD-WAN

Turnium SD-WAN provides a flexible, reliable, and easy to implement network. Your current WAN solutions can be over-complicated, unreliable, perform poorly, and can even compromise network security.

7.1

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

9% Negative 81% Positive
14Reviews

For the full list of vendors in this space, click here.

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