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Emotional Footprint Awards 2024

Governance, Risk and Compliance


SoftwareReviews names Onspring Governance, Risk & Compliance Suite, Workiva Platform, AuditBoard, ServiceNow GRC, and SAP Governance, Risk, Compliance (GRC), and Cybersecurity as Governance, Risk and Compliance Emotional Footprint Award Winners.


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Governance, Risk and Compliance

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Onspring Technologies LLC

Onspring Governance, Risk & Compliance Suite

Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.

8.9

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
53Reviews

Workiva Inc

Workiva Platform

Control where you need it. Automation where you want it. Transparency through it all.

8.5

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
21Reviews

AuditBoard

AuditBoard

AuditBoard is the leading cloud-based platform transforming audit, risk, ESG, and compliance management. AuditBoard helps your organization elevate audit, risk, and compliance teams with this intelligent, collaborative, connected risk management platform.

7.9

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

4% Negative 86% Positive
Badge Winner
20Reviews

ServiceNow

ServiceNow GRC

ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

7.7

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 86% Positive
Badge Winner
24Reviews

SAP

SAP Governance, Risk, Compliance (GRC), and Cybersecurity

Reimagine risk and compliance with integrated, automated, and embedded solutions to protect your business. Gain early and predictive insight into anomalies and potential risks Continuously monitor risks, identities, cyberthreats, and compliance across your mission-critical systems and processes with SAP GRC and cybersecurity solutions.

7.6

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

4% Negative 87% Positive
Badge Winner
38Reviews

Other Evaluated Vendors


NAVEX Global, Inc

NAVEX IRM

Turn integrated risk management into instant risk management with our latest IRM solution. Stand up your risk management program in weeks instead of months.

7.1

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 83% Positive
25Reviews

OneTrust

OneTrust GRC and Security Assurance Cloud

The global threat landscape continues to evolve each day, bringing new and unexpected risks to people and organizations. The OneTrust GRC and Security Assurance Cloud brings resiliency to your organization and supply chain in the face of continuous cyberthreats, global crises, and natural disasters – so you can operate with confidence.

7.1

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

4% Negative 79% Positive
23Reviews

Oracle

Oracle Risk Management

Proactively protect your enterprise to build trust and resilience amid constant change and disruption. Oracle Fusion Cloud Risk Management and Compliance is a security and audit solution that controls user access to your Oracle Cloud ERP financial data, monitors user activity, and makes it easier to meet compliance regulations through automation.

7.0

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

4% Negative 85% Positive
41Reviews

RiskOptics

ZenGRC Platform

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

6.8

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

8% Negative 79% Positive
24Reviews

Diligent

Diligent GRC Platform

Drive better decision-making, increase transparency and integrate all your GRC data into one enterprise-wide source of truth with the Diligent GRC Platform (formerly Galvanize). Empower leaders to make more informed decisions so your organization can perform better – not just for shareholders, but for employees, stakeholders and your community.

6.6

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

8% Negative 78% Positive
21Reviews

RSA

RSA Archer Insight

Archer Insight is a suite of enterprise-wide risk quantification capabilities designed to deliver risk and business leaders a complete view of enterprise risks to improve resilience and ensure achievement of its strategic goals. The solution provides business leaders with more aggregated view of risks that allows them not only to ensure compliance but ultimately to better protect their business from disruption as well as address risks related to new opportunities.

6.5

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

8% Negative 73% Positive
24Reviews

MetricStream

MetricStream ConnectedGRC

MetricStream ConnectedGRC empowers organizations to pursue an integrated approach to GRC and ensure collaboration between risk, compliance, audit, cybersecurity, and sustainability teams. This highly collaborative approach enables businesses to better identify, assess, manage, and mitigate strategic risks, operational and enterprise risks, IT and cyber risks, third-party risks, compliance risks, and environmental, social, and governance (ESG) risks.

5.6

CX Score

CX
Score

+52

Net Emotional Footprint

Net Emotional
Footprint

69

Value Index

VALUE INDEX

11% Negative 63% Positive
25Reviews

For the full list of vendors in this space, click here.

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