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Emotional Footprint Awards 2024

Endpoint Protection


SoftwareReviews names ThreatLocker, WithSecure Elements Endpoint Protection, Kaspersky Endpoint Security for Business, Malwarebytes Endpoint Detection and Response, Acronis Cyber Protect, and ESET Endpoint Security as Endpoint Protection Emotional Footprint Award Winners.


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Endpoint Protection

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


WithSecure

WithSecure Elements Endpoint Protection

WithSecure™ (formerly F-Secure) Elements Endpoint Protection is cloud-native, AI-powered endpoint protection that you can deploy instantly from your browser and manage easily from a single console. It integrates across all your endpoints, keeping your organization fenced in from attacks.

9.6

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
68Reviews

ThreatLocker

ThreatLocker

ThreatLocker is an endpoint protection platform (EPP) offering cybersecurity controls to protect businesses from zero-day attacks. Enabling a Zero Trust posture, ThreatLocker operates with a default deny approach to reduce the attack surface and mitigate potential cyber vulnerabilities.

9.4

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
48Reviews

Kaspersky

Kaspersky Endpoint Security for Business

Kaspersky Endpoint Security for Business combines multi-layered security with extended control tools to deliver an agile security solution that rapidly adapts to protect against new threats. The security and systems management console saves valuable time and resources, while extra defensive layers help eliminate vulnerabilities and further safeguard sensitive data.

9.3

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
129Reviews

Acronis

Acronis Cyber Protect

Acronis Cyber Protect integrates full-stack anti-malware protection and comprehensive endpoint management with advanced backup and recovery capabilities for physical and virtual workloads, endpoints, and structured and unstructured data, whether on-premises, in the cloud, or in hybrid clouds. It also integrates patch management, vulnerability assessments, URL filtering, and AI-powered hard drive failure detection.

9.2

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
78Reviews

ESET

ESET Endpoint Security

Secure your endpoints across multiple platforms and locations with detection for known and emerging threats. Equipped with proactive malware defense and engineered to be light on your systems, endpoint security gives you the protection you need with fewer interruptions and false positives.

9.2

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
76Reviews

Malwarebytes

Malwarebytes Endpoint Detection and Response

Malwarebytes EDR provides organizations with real-time protection from malware, ransomware, zero-day exploits, phishing, brute force attacks, and threats. Security analysts of all skill levels can mitigate infection, using accelerated investigation workflows to remotely and securely detonate malware in a sandbox environment. 72-hour Ransomware Rollback capabilities enable customers to recover from ransomware attacks. Add-on cloud security modules further strengthen prevention against specific threat vectors. Malwarebytes OneView security platform for MSPs, strengthens security programs with enterprise-class endpoint security products and managed services.

9.1

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
434Reviews

Other Evaluated Vendors


Broadcom Inc.

Symantec Endpoint Security

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

9.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 92% Positive
136Reviews

Sophos

Sophos Intercept X Endpoint

Sophos Intercept X is the world's best endpoint protection, combining ransomware protection, deep learning malware detection, exploit prevention, EDR, and more in a single solution.

8.9

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 92% Positive
87Reviews

Avast Software s.r.o.

Avast Business Security

Defend against malware, phishing and virus attacks that expose your company to risk. Protect what matters most with on-premise or cloud-managed endpoint security.

8.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 91% Positive
90Reviews

Microsoft Corporation

Microsoft Defender for Endpoint

Microsoft Defender for Endpoint is an enterprise endpoint security platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats. Defender for Endpoint customers need to apply for the Microsoft Threat Experts managed threat hunting service to get proactive Targeted Attack Notifications and to collaborate with experts on demand. Experts on Demand is an add-on service. Targeted Attack Notifications are always included after you have been accepted into Microsoft Threat Experts managed threat hunting service.

8.7

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 87% Positive
98Reviews

Check Point Software Technologies Ltd.

Check Point Endpoint Security

Check Point endpoint security solutions include data security, network security, advanced threat prevention, forensics and remote access VPN for complete endpoint protection. To simplify security administration, our endpoint suite products can be managed using a single console.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

2% Negative 92% Positive
58Reviews

OpenText Corporation

Webroot Business Endpoint Protection

Webroot® Business Endpoint Protection is a next-generation, fully cloud-based endpoint security solution that harness the power of machine learning to continuously monitor and adapt endpoint threat detection, protection, and prevention.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

2% Negative 92% Positive
65Reviews

Crowdstrike

Crowdstrike Falcon Platform

Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 92% Positive
55Reviews

Trellix

Trellix Endpoint Security

Protect and empower your workforce with an integrated security framework that protects every endpoint. Trellix (formerly McAfee Mvision) endpoint security solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep your organization safer and more resilient.

8.4

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

4% Negative 86% Positive
137Reviews

Fortinet

FortiClient

FortiClient is an all-in-one comprehensive endpoint security solution that extends the power of Fortinet’s Advanced Threat Protection to end user devices. With the endpoint the ultimate destination for malware seeking credentials, network access and sensitive information, ensuring that your endpoint security combines strong prevention with detection and mitigation is critical.

8.2

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 91% Positive
36Reviews

Trend Micro

Trend Micro Apex One

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

8.1

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 89% Positive
40Reviews

WatchGuard Technologies

Panda Endpoint Security

Our Cloud-native endpoint security integrates the technology and intelligence needed for advanced prevention, detection, containment and response to threats. It includes a full stack of integrated product options including encryption, patching, remote monitoring and management, and more.

7.9

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 87% Positive
36Reviews

For the full list of vendors in this space, click here.

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