Emotional Footprint Awards 2024
Autonomous Networks
SoftwareReviews names Huawei Autonomous Driving Network (ADN), Cisco Intent-Based Networking, and Aruba Experience-Driven Networking as Autonomous Networks Emotional Footprint Award Winners.
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Autonomous Networks
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Huawei
Huawei Autonomous Driving Network (ADN)
Autonomous Driving Network (ADN) resolves the TCO structure problems of telecom networks with system-level innovations. ADN utilizes network automation, AI, and digital twin technologies to simplify networks and operation helping operators improve network quality, as well as increase efficiency and Agile Business.
8.8
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
Cisco Systems
Cisco Intent-Based Networking
Cisco Intent-Based Networking is a perspective or viewpoint on how a network infrastructure that meets Cisco DNA's functions, design principles, and requirements is operated. Using this perspective to operate the network will in turn enable the enterprise to embrace digitalization and the digital enterprise.
8.6
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Hewlett-Packard Enterprise
Aruba Experience-Driven Networking
Experience-Driven service management platform, 5 core feature sets; planning & deployment, analytics, performance, security & extensibility, to automate and optimize the delivery of network services.
8.5
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Other Evaluated Vendors
Nokia
Nokia Network Services Platform (NSP)
Our Network Services Platform (NSP) helps you automate your IP, optical and microwave networks to simplify your operations, respond quickly to fast-changing demand, get the most from your resources and ensure maximum service performance and reliability.
8.5
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Juniper Networks
Juniper Data Center Fabrics
The Apstra System offers a new way of thinking about data center network operations. Start by specifying the outcomes you want, and the software will then set up the network, assure it runs as intended, alert you when brownouts or deviations occur, and manage changes and maintenance.
8.2
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Fortinet
FortiManager
As part of the Fortinet Security Fabric, FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.
8.2
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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