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Emotional Footprint Awards 2024

Applicant Tracking Systems - Enterprise


SoftwareReviews names LinkedIn Talent Insights, Greenhouse Recruiting, Bullhorn ATS & CRM, and BambooHR as Applicant Tracking Systems - Enterprise Emotional Footprint Award Winners.


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Applicant Tracking Systems - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


LinkedIn Corporation

LinkedIn Talent Insights

LinkedIn Talent Insights is a talent intelligence platform that empowers you to make smart workforce and hiring decisions.

8.9

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 92% Positive
Badge Winner
80Reviews

Greenhouse Software Inc

Greenhouse Recruiting

Greenhouse offers the tools companies need to manage their entire hiring process. Greenhouse was built to align with how great recruiting organizations work, and includes industry best practices for hiring talent.

8.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 89% Positive
Badge Winner
37Reviews

BambooHR

BambooHR

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset—your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

8.7

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 90% Positive
Badge Winner
48Reviews

Bullhorn, Inc.

Bullhorn ATS & CRM

A modern recruiting system that enables staffing agencies to increase sales, streamline operations, and differentiate themselves from the competition. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface.

8.7

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 89% Positive
Badge Winner
34Reviews

Other Evaluated Vendors


Lever

LeverTRM

Lever’s cloud-based Talent Relationship Management platform transforms sourcing, recruiting, and hiring for companies of all sizes and needs. LeverTRM is the only solution with ATS and CRM functionality in one platform, allowing recruiters and hiring managers to focus on building relationships so candidates can find the best fit.

8.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 86% Positive
41Reviews

Oracle

Oracle Taleo

Leverage a complete set of tools for sourcing, recruiting, and onboarding. Oracle Taleo is the most robust standalone talent acquisition suite for finding and hiring the best candidates.

8.2

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 95% Positive
18Reviews

Workday, Inc.

Workday Talent Management

With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders. Workday combines your core HR information with direct and contingent worker-generated skills and experience data, delivering a comprehensive picture of the rich talent that already exists in your organisation.

8.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 93% Positive
20Reviews

Paycor

Paycor

Your cloud-based command center, built on client innovation. Paycor provides the foundation for everything you need to manage your people and help you focus on the core of your business.

7.2

CX Score

CX
Score

+55

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

14% Negative 69% Positive
38Reviews

iCIMS

iCIMS Talent Cloud

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

6.6

CX Score

CX
Score

+62

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

12% Negative 74% Positive
17Reviews

For the full list of vendors in this space, click here.

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