Emotional Footprint Awards 2023
Vulnerability Management
SoftwareReviews names SAINT Security Suite, Qualys VMDR, DbProtect, beSecure, and Cisco Vulnerability Management (formerly Kenna.VM) as Vulnerability Management Emotional Footprint Award Winners.
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Vulnerability Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Carson & SAINT
SAINT Security Suite
Fast and effective response to critical exposures is fundamental to risk management. SAINT provides instructional remediation tutorials, rules-based ticketing for response tracking, and automated workflows to auto-close of tickets once remediation has been validated.
8.1
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Trustwave
DbProtect
A highly scalable database security platform that enables organizations to secure their relational databases and big data stores, both on premises and in the cloud, with a distributed architecture and enterprise-level analytics.
8.1
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Fortra
beSecure
beSecure is a flexible, accurate, low maintenance Vulnerability Assessment and Management solution that delivers solid security improvements
8.0
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Cisco Systems
Cisco Vulnerability Management (formerly Kenna.VM)
As threats multiply and environments become more complex, resources remain finite. Prioritize your risks and make better decisions faster with risk-based vulnerability management. Cisco Vulnerability Management equips you with the contextual insight and threat intelligence needed to intercept the next exploit and respond with precision.
8.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Qualys
Qualys VMDR
Cyber risk is business risk - with risks growing faster than what traditional VM and SIEM tools can manage. Security and IT teams need a new approach to tackle cyber threats with a clear understanding of cybersecurity risk and automate workflows for rapid response.
8.0
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Other Evaluated Vendors
Tenable Inc
Tenable.io
Tenable.io® provides the actionable and accurate data you need to identify, investigate, and prioritize the remediation of vulnerabilities and misconfigurations in your modern IT environment.
7.8
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Rapid7
Rapid7 InsightVM
insightVM Continuously identifies and assesses risks across your cloud, virtual, remote, local, and containerized infrastructure.
7.6
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Tenable Inc
Tenable.ot
IT and OT infrastructures are rapidly converging. The days of air-gapped systems are gone. Industrial and critical infrastructure organizations are adopting IoT devices at an unprecedented rate.
7.1
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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