Emotional Footprint Awards 2023
Virtual Data Room
SoftwareReviews names FirmRoom and Firmex Virtual Data Room as Virtual Data Room Emotional Footprint Award Winners.
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Virtual Data Room
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
DealRoom Inc
FirmRoom
FirmRoom features a full suite of state of the art built in tools and features. FirmRoom is a highly adaptive platform that can be integrated into the IT solutions of almost any company. Although our product is designed with the specific needs of the financial sector—especially M&A due diligence—in mind, companies in a wide variety of industries are discovering the many potential uses for VDR tech in their fields. Industries currently using virtual data rooms to protect their data include: legal services, pharmaceutical and clinical research, mining and energy production and real estate management.
8.2
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Firmex
Firmex Virtual Data Room
irmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.
7.8
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Other Evaluated Vendors
Datasite
Datasite Diligence
Leading Data Room for M&A Due Diligence Dealmakers require tools with features and capabilities that anticipate any roadblock they may face. With Datasite Diligence, you can set up a virtual data room (VDR) faster than ever before while gaining access to a set of leading features and expert support designed to keep your deal moving forward no matter the situation.
7.5
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
iDeals Solutions Group
iDeals
The iDeals Virtual Board Room which is powered by iDeals Virtual Data Room which is a cloud-based secure platform that provides a highly secure yet easy-to-use environment to manage boardroom communications. Moving from a paper-based system to an online boardroom portal can deliver numerous benefits to an organization.
7.5
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
Intralinks, Inc.
Intralinks VDRPro
VDRPro from Intralinks is an advanced virtual data room (VDR). VDRPro is an intuitive VDR with integrated redaction, buyer engagement and usage dashboards, and much more. Intralinks’ VDRPro is feature-rich and supported by real, live human beings who are well versed in the due diligence process.
7.5
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Donnelley Financial Solutions Inc
DFIN Venue
A VDR platform that leverages AI technology and machine learning to accelerate deal closing. Continually optimized for security, productivity and usability, our VDRs are reinforced by our regional experts--an extension of your deal team. DFIN Venue virtual deal room lets you quickly self-launch one or multiple deals, complete bulk uploads and get clear pricing with an instant file-level page count and more.
6.8
CX Score
CX
Score
+58
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
ShareVault
ShareVault
ShareVault provides a simple, secure way to share sensitive documents with third parties during due diligence and other vital business processes. The on-demand platform is an innovative cloud computing solution that enables its customers to manage critical time-sensitive and document-centric processes faster and easier.
6.5
CX Score
CX
Score
+60
Net Emotional Footprint
Net Emotional
Footprint
70
Value Index
VALUE INDEX
Ansarada
Ansarada
Ansarada data room software is designed to help you realize and raise the potential of your business - every step of the way. This event preparation tools allow you to seamlessly sync information siloed across your business into a single source of truth containing your most accurate and up-to-date information.
4.7
CX Score
CX
Score
+31
Net Emotional Footprint
Net Emotional
Footprint
59
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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