Emotional Footprint Awards 2023
SD-WAN - Midmarket
SoftwareReviews names FatPipe SD-WAN and Cisco Meraki as SD-WAN - Midmarket Emotional Footprint Award Winners.
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SD-WAN - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Cisco Systems
Cisco Meraki
Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.
8.7
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
FatPipe Networks Inc
FatPipe SD-WAN
FatPipe is a leading developer of enterprise-class, application-aware, secure software-defined wide area network (“SD-WAN”) solutions for organizations, including enterprises, communication service providers, security service providers, government organizations, and other middle-market companies. FatPipe holds thirteen software and technology patents, which it leverages through an integrated suite of software solutions to offer our customers a reliable, accelerated and secure platform to support mission-critical applications running on cloud, hybrid cloud and on-premise networks.
8.6
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
Riverbed Technology, Inc.
SteelHead
Secure optimization of all applications, across hybrid networks to users everywhere so you can leverage global resources and access applications and data from anywhere.
8.4
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
VMware, Inc.
VMware SD-WAN
VMware SD-WAN improves upon the economics and flexibility of a hybrid WAN with the deployment speed and low maintenance of a cloud-based service. It includes policy-based, network-wide application performance, visibility and control while dramatically simplifying the WAN by delivering virtualized services from the cloud to branch offices.
8.0
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Turnium Technology Group
Turnium Technology Group SD-WAN
Turnium SD-WAN provides a flexible, reliable, and easy to implement network. Your current WAN solutions can be over-complicated, unreliable, perform poorly, and can even compromise network security.
7.1
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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