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Emotional Footprint Awards 2023

SD-WAN - Enterprise


SoftwareReviews names Fortinet Secure SD-WAN, Aruba EdgeConnect, Prisma SD-WAN, and VMware SD-WAN as SD-WAN - Enterprise Emotional Footprint Award Winners.


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SD-WAN - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Fortinet

Fortinet Secure SD-WAN

Fortinet is the only NGFW vendor to provide native SD-WAN along with integrated advanced threat protection. FortiGate SD-WAN replaces separate WAN routers, WAN optimization, and security devices with a single solution that is application-aware, offers automatic WAN path control and multi-broadband support.

9.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
47Reviews

Palo Alto Networks

Prisma SD-WAN

Palo Alto Networks CloudGenix SD-WAN is the industry's first next-generation SD-WAN solution that enables the cloud-delivered branch.

8.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
25Reviews

VMware, Inc.

VMware SD-WAN

VMware SD-WAN improves upon the economics and flexibility of a hybrid WAN with the deployment speed and low maintenance of a cloud-based service. It includes policy-based, network-wide application performance, visibility and control while dramatically simplifying the WAN by delivering virtualized services from the cloud to branch offices.

8.0

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
26Reviews

Aruba Networks

Aruba EdgeConnect

Aruba Edge-to-Cloud Security for the Intelligent Edge. Full visibility, control, and enforcement with a built-in foundation for Zero Trust and SASE frameworks.

8.0

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
30Reviews

Other Evaluated Vendors


Nokia

Nuage Virtualized Services Platform

Nuage Networks Virtualized Network Services (VNS) automate branch site connectivity and gives you deployment options for cloud integration and branch VPN services. Nuage Networks VNS offers a fresh approach to the enterprise WAN. It seamlessly links all your locations - regardless of size or geography - while reducing your need for customized networking. Nuage Networks VNS is based on an overlay model that can use any IP network to provide connectivity between sites. It gives maximum flexibility and enables to choose from multiple access or last-mile technologies, including copper, fiber and mobile broadband.

7.9

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

2% Negative 92% Positive
32Reviews

Versa Networks Inc

Versa SASE

Versa SASE integrates a comprehensive set of services through VOS™ (Versa Operating System) delivering security, networking, SD-WAN, and analytics. Built to run in the most complex environments, Versa SASE provides the flexibility and elasticity for simple, scalable, and secure deployments. Versa SASE integrates security, networking, SD-WAN, and analytics within a single software operating system delivered via the cloud, on-premises, or as a blended combination of both.

7.9

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

1% Negative 90% Positive
28Reviews

Cradlepoint

Cradlepoint NetCloud Exchange

NetCloud is a cloud-based subscription service that combines cloud management, software-defined networking, and unified edge security with industry-leading LTE and 5G cellular networking technology to power a portfolio of purpose-built wireless edge routers and adapters.

7.9

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 89% Positive
43Reviews

Huawei

Huawei Intelligent SD-WAN

Then Huawei SD-WAN solution leverages optimized architecture, hardware acceleration, algorithms, and NetEngine AR6000 — Huawei’s industry-leading series of SD-WAN routers — to achieve improved branch interconnection. With CloudWAN, your WANs can adapt as business needs change and overcome the rapid increase in traffic volume associated with new technologies such as cloud, AI, and 5G. Build high-performance SD-WANs that offer optimal experience, flexible networking, and simplified O&M.

7.8

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 93% Positive
11Reviews

CATO Networks

Cato Edge SD-WAN

Cato is providing a fully converged global SD-WAN with built-in network security, delivered as a cloud service. SD-WAN edge device is the enabling network infrastructure.

7.7

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

4% Negative 91% Positive
21Reviews

Cisco Systems

Cisco SD-WAN

Cisco solutions provide customers secure access with end to end visibility when connecting to cloud applications—while also reducing costs. Features such as transport independence that includes 5G helps connect businesses to the cloud, while true zero-touch provisioning simplifies setup and lowers operating costs. Cisco also offers an unmatched set of service offerings around the globe to ensure customers and partners receive the right level of support to generate a strong ROI from their deployment. Cisco SD-WAN gives customers the flexibility, visibility and control they need to ensure long-term success.

7.4

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 84% Positive
32Reviews

For the full list of vendors in this space, click here.

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