Emotional Footprint Awards 2023
Product Life-Cycle Management
SoftwareReviews names Siemens Teamcenter, Dassault Enovia, PTC Arena, and Autodesk Fusion 360 Manage as Product Life-Cycle Management Emotional Footprint Award Winners.
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Product Life-Cycle Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Siemens Digital Industries Software
Siemens Teamcenter
Our portfolio of digital innovation products are structured and developed to accelerate innovation in each of the domains of your digital enterprise while also connecting with the other critical areas of your business. By addressing the specific requirements in each of these areas we can deliver applications that have the breadth and depth necessary to enhance the core processes within each of these domains. By combining these domain applications with our underlying framework of shared services we are delivering the Digital Innovation Platform.
7.8
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Autodesk Inc
Autodesk Fusion 360 Manage
Fusion Lifecycle helps you accelerate your product development processes across all departments and locations by automating workflows, key tasks and delivering timely information. Because Fusion Lifecycle is on the cloud, everyone has access to the data they need anytime, anywhere. Fusion Lifecycle connects people, processes, and data across the entire product lifecycle to a central repository of information. So everyone from the conceptual designer to the end-customer is on the same page, sharing the same up-to-date product definition.
7.4
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
PTC
PTC Arena
Arena PLM enables innovative companies and their extended supply chains to better manage their Bill of Materials (BOM).
7.3
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Dassault Systemes
Dassault Enovia
The ENOVIA powered by the 3DEXPERIENCE platform provides a single, secure and up-to-date source of product data accessible anywhere —enabling true collaboration across your organization.
7.3
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Other Evaluated Vendors
Roadmunk Inc
Roadmunk
Roadmunk is an end-to-end roadmapping tool. With Roadmunk, capture customer feedback, prioritize what to build next, and use boardroom-ready roadmaps to communicate your strategy. Plan, create and share product roadmaps with Roadmunk. Collaborate with your team to create a visual for the future of your product with multiple views, resources and data sets. Plus, with the ability to publish to PDF, PowerPoint, URL, HTML and PNG; even stakeholders can weigh in on the plan's development.
7.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
SAP
SAP Product Lifecycle Management
Design, develop, deliver, and manage innovative and sustainable products by digitalizing PLM for the digital supply chain.
7.0
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Oracle
Oracle Fusion Cloud PLM
Oracle Agile boosts your competitive edge by optimizing all aspects of the product lifecycle. With best practice PLM processes, you can leverage Oracle's deep expertise, broad portfolio, and commitment to helping customers accelerate product innovation and maximize profitability.
6.8
CX Score
CX
Score
+74
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Infor
Infor PLM Discrete
Infor PLM Discrete is a comprehensive product lifecycle management (PLM) solution for discrete manufacturers that seamlessly integrates with ERP and CAD systems. Built for the high tech and electronics, automotive component, industrial manufacturing, and aerospace and defense industries, PLM Discrete empowers employees, suppliers, and partners to get products to market faster, improve design efficiency, and lower the cost of new product introductions. Manufacturers can effortlessly share timely, transparent access to critical product information across a network of suppliers, subcontractors, developers, customers, and stakeholders.
6.7
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
PTC
PTC Windchill
Windchill offers breakthrough Product Lifecycle Management (PLM) capabilities, unleashing more data to more stakeholders throughout your organization through a single source of truth for product data and processes. With it, your organization will improve product quality by connecting teams directly to live operational data. You’ll also reduce IT burden and overhead while ensuring accessibility and security with both on-premise and cloud deployment options. Windchill is a true end-to-end PLM platform that is IoT-ready.
6.5
CX Score
CX
Score
+59
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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