Emotional Footprint Awards 2023
Privileged Access Management
SoftwareReviews names senhasegura, Microsoft Entra ID, Osirium PAM, CyberArk Privileged Access Manager, WALLIX Bastion, and BeyondTrust as Privileged Access Management Emotional Footprint Award Winners.
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Privileged Access Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Microsoft Corporation
Microsoft Entra ID
Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
senhasegura USA LLC
senhasegura
senhasegura Privileged Access Management protects and controls the use of credentials, providing secure storage and full traceability. The solution allows companies to implement credential access controls with credentials, eliminating privilege abuse and protecting the IT infrastructure from data and compliance breaches. senhasegura PAM provides an all-in-one solution, recognized by its easy deployement and excellent customer service. Manage Accounts, Sessions, Endpoints, DevOps Secret, Certificates, Third Party access, and Cloud environments. The solution also helps companies to comply with market and business requirements, such as GDPR, PCI DSS, SOX, NIST, HIPAA, ISO 27001 and ISA 62443.
8.8
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
WALLIX
WALLIX Bastion
Centralized control and monitoring of privileged access to sensitive assets. Secure your strategic data and critical assets. Ensure protection of your infrastructure against cyber risks.
8.4
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
BeyondTrust Corporation
BeyondTrust
BeyondTrust Privilege Management approach to cyber security secures every user, asset, and session across your enterprise. Deployed as SaaS or on-premises, BeyondTrust's Universal Privilege Management approach simplifies deployments, reduces costs, improves usability, and reduces privilege risks.
8.4
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Osirium Ltd.
Osirium PAM
Privileged Access Management and Automation to protect vital IT assets and securely automate business and IT processes.
8.3
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
CyberArk Software Ltd
CyberArk Privileged Access Manager
The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.
8.3
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
JumpCloud
JumpCloud
At the intersection of devices, identities, and access, JumpCloud's cloud directory platform unifies the IT resources in any company's infrastructure.
8.1
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Amazon
AWS Secrets Manager
Easily rotate, manage, and retrieve database credentials, API keys, and other secrets through their lifecycle
8.1
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
ARCON Company
ARCON PAM
ARCON | Privileged Access Management (PAM) offers enterprise IT security, risk and compliance management teams with necessary safeguards to securely manage the lifecycle of privileged accounts. A highly scalable and enterprise-class solution, ARCON | PAM seamlessly works in all IT environments to secure privileged accounts. The solution implements the best privilege access management practices to build a foundation for robust identity and access control IT architecture.
8.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
RSA
RSA SecurID
RSA SecurID Suite enables organizations of all sizes to mitigate identity risk and maintain compliance without impeding user productivity. It ensures users have appropriate access and confirms they are who they say they are with a modern, convenient user experience. In addition, RSA SecurID Suite provides unified visibility and control across organizations’ many islands of identity.
7.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Delinea
Delinea Secret Server
Delinea Secret Server (Formerly Thycotic) - Protect your privileged accounts with our enterprise-grade Privileged Access Management (PAM) solution.
7.6
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Quest Software
One Identity Privileged Management
One Identity Privileged Access Management (PAM) solutions mitigate security risks and enable your organization to achieve compliance by securing, controlling, monitoring, analyzing and governing privileged access. Our PAM solutions enable you to provide the full credential when necessary or limit access with granular delegation for least-privileged access. The result is enhanced security and compliance with more efficient administration and governance of privileged access.
7.4
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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