Emotional Footprint Awards 2023
Learning Experience
SoftwareReviews names Cornerstone LMS and Open edX as Learning Experience Emotional Footprint Award Winners.
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Learning Experience
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
edX Inc.
Open edX
Open edX is the open source platform that powers edX.org. Through our commitment to the open source vision, Open edX code is freely available to the community. Institutions and companies can host their own instances of Open edX and offer their own classes. Educators can extend the platform to build learning tools that precisely meet their needs. And developers can contribute new features to the Open edX platform.
9.3
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Cornerstone OnDemand
Cornerstone LMS
Reinvent learning and development to realize the potential of your employees by creating a culture of continuous learning. With Cornerstone’s Learning suite, go beyond delivering training and compliance to developing an engaged, collaborative and skilled workforce.
9.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Other Evaluated Vendors
Thrive
THRIVE Learning
Automation. Personalisation. User-generated content. Drive better learner experiences with our next-gen LMS. THRIVE, our Learning Experience Platform (LXP), flawlessly supports and facilitates the sharing of relevant, personalised learning content from across your business in a clean, easy to use interface. As a best-of-breed platform, the system combines the best bits from an LMS, intranet and social media platforms to create a modern learning ecosystem; encouraging teams to share everyday learning which occurs in your business. Data, personalisation and user-generated content get them to come back for more every day.
8.8
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
NovoEd
NovoEd
NovoEd’s social, mobile, and analytical capabilities enable you to deliver a more effective and engaging learning experience. With the NovoEd Learning Platform, online training is as effective and engaging as in-person training, but can reach your entire organization. Participants learn by collaborating on projects, sharing feedback, and applying new skills to the workplace. This blend of continuous formal and informal learning drives accountability and increases engagement.
8.8
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Hive Learning Limited
Hive Learning
Hive Learning is the collaborative learning app for leaders, teams and organisations. We help groups of people all over the world improve together every day, by turning learning into habit. It combines a mobile-first peer-to-peer learning platform with content products and AI technology, alongside a client team who deliver agile solutions for driving change.
8.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Skillsoft Ltd
Skillsoft Percipio
Experience Percipio, an intelligent online learning experience platform that delivers an immersive learning experience. It leverages highly engaging content, curated into over 500 learning paths (channels) that are continuously updated to ensure customers always have access to the latest information. Percipio has been designed to be an open learning platform that enables organizations to access curated content including proprietary resources and assets from other sources. It has highly flexible deployment options and can operate on its own or be integrated with HRIS and Learning Management Systems (LMS).
8.3
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Docebo
Docebo Learning Suite
Incorporate formal and informal learning with Docebo Learn, Coach & Share. An easy to use Learning Management System (LMS) to organize, track and distribute online courses for formal learning (supports multiple formats including xAPI, SCORM and AICC).
7.5
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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