Emotional Footprint Awards 2023
Human Capital Management - Enterprise
SoftwareReviews names Workday Human Capital Management, UKG Pro, Oracle Cloud HCM, and Ceridian Dayforce as Human Capital Management - Enterprise Emotional Footprint Award Winners.
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Human Capital Management - Enterprise
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Workday, Inc.
Workday Human Capital Management
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.
8.6
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Oracle
Oracle Cloud HCM
Modern HR empowers the individual by leveraging easy to use tools that are personalized, social, deliver insights and cover the full employee lifecycle. With Oracle HCM Cloud, you can find, grow, and retain the best talent, enable collaboration, provide complete workforce insights, increase operational efficiency and make it easy for everyone to connect on any device.
8.3
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Ceridian
Ceridian Dayforce
Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
8.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
UKG (Ultimate Kronos Group)
UKG Pro
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
8.2
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
Infor
Infor HCM
Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.
8.2
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Paycom
Paycom
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
7.9
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Oracle
Oracle PeopleSoft HCM
Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.
7.7
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Paycor
Paycor HCM
Your cloud-based command center, built on client innovation. Paycor HCM provides the foundation for everything you need to manage your people and help you focus on the core of your business.
7.6
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
ADP
ADP Vantage HCM
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
7.4
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
SAP
SAP SuccessFactors Human Experience Management Suite
SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
7.3
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
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