Emotional Footprint Awards 2023
Governance, Risk and Compliance
SoftwareReviews names Onspring Governance, Risk & Compliance Suite, Workiva Platform, OneTrust GRC and Security Assurance Cloud, ZenGRC Platform, and SAP Governance, Risk, Compliance (GRC), and Cybersecurity as Governance, Risk and Compliance Emotional Footprint Award Winners.
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Governance, Risk and Compliance
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Onspring Technologies
Onspring Governance, Risk & Compliance Suite
Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.
9.4
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Workiva Inc
Workiva Platform
Control where you need it. Automation where you want it. Transparency through it all.
9.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
SAP
SAP Governance, Risk, Compliance (GRC), and Cybersecurity
Automate and manage risks, controls, identities, cyber threats, and international trade across the enterprise with embedded analytics and artificial intelligence. Unify enterprise risk and control activities on a common technology platform, leveraging continuous monitoring for agile decision-making.
8.1
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
OneTrust
OneTrust GRC and Security Assurance Cloud
The global threat landscape continues to evolve each day, bringing new and unexpected risks to people and organizations. The OneTrust GRC and Security Assurance Cloud brings resiliency to your organization and supply chain in the face of continuous cyberthreats, global crises, and natural disasters – so you can operate with confidence.
8.1
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Reciprocity
ZenGRC Platform
ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.
8.1
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Other Evaluated Vendors
LogicGate Inc
LogicGate Risk Cloud
The LogicGate Risk Cloud™ is an agile GRC cloud solution that combines powerful functionality with intuitive design to enhance enterprise GRC programs.
8.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Oracle
Oracle Enterprise Risk Management Software
Measure and meet performance objectives, cultivate a risk-management culture through transparency, and improve insight into customer behavior.
7.8
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
ServiceNow
ServiceNow GRC
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.
7.8
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
IBM
IBM OpenPages with Watson
IBM® OpenPages® with IBM Watson® is an AI-driven, highly scalable governance, risk and compliance (GRC) solution that runs on any cloud with IBM Cloud Pak® for Data. Centralize siloed risk management functions within a single environment designed to help you identify, manage, monitor and report on risk and regulatory compliance, especially in today’s changing business landscape.
7.8
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Diligent
Diligent GRC Platform
Drive better decision-making, increase transparency and integrate all your GRC data into one enterprise-wide source of truth with the Diligent GRC Platform (formerly Galvanize). Empower leaders to make more informed decisions so your organization can perform better – not just for shareholders, but for employees, stakeholders and your community.
7.4
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
RSA
RSA Archer Insight
Archer Insight is a suite of enterprise-wide risk quantification capabilities designed to deliver risk and business leaders a complete view of enterprise risks to improve resilience and ensure achievement of its strategic goals. The solution provides business leaders with more aggregated view of risks that allows them not only to ensure compliance but ultimately to better protect their business from disruption as well as address risks related to new opportunities.
7.2
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
MetricStream
MetricStream ConnectedGRC
MetricStream ConnectedGRC empowers organizations to pursue an integrated approach to GRC and ensure collaboration between risk, compliance, audit, cybersecurity, and sustainability teams. This highly collaborative approach enables businesses to better identify, assess, manage, and mitigate strategic risks, operational and enterprise risks, IT and cyber risks, third-party risks, compliance risks, and environmental, social, and governance (ESG) risks.
6.1
CX Score
CX
Score
+53
Net Emotional Footprint
Net Emotional
Footprint
69
Value Index
VALUE INDEX
SAI360
SAI360
Compliance 360® is a comprehensive software solution that streamlines governance, risk, compliance and internal audit process for organizations of all sizes and geographic diversity. Compliance 360 is designed to make compliance, risk and audit management easier, less costly, and much more manageable – even for organizations in highly regulated industries.
6.0
CX Score
CX
Score
+52
Net Emotional Footprint
Net Emotional
Footprint
68
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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