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Emotional Footprint Awards 2023

Data Integration


SoftwareReviews names Cleo Integration Cloud, Zapier, Workato, Microsoft Azure Data Factory, Microsoft SQL Server, and AWS Glue as Data Integration Emotional Footprint Award Winners.


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Data Integration

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Cleo

Cleo Integration Cloud

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

9.5

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
57Reviews

Workato Inc

Workato

Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.

9.2

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
31Reviews

Zapier Inc

Zapier

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

9.0

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
94Reviews

Amazon

AWS Glue

AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy for customers to prepare and load their data for analytics.

8.9

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
34Reviews

Microsoft Corporation

Microsoft Azure Data Factory

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation. It offers a code-free UI for intuitive authoring and single-pane-of-glass monitoring and management.

8.8

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 92% Positive
Badge Winner
52Reviews

Microsoft Corporation

Microsoft SQL Server

Apply intelligence across all your data with SQL Server 2019. Whether your data is structured or unstructured, query and analyze it using the data platform with industry-leading performance and security.

8.8

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

4% Negative 86% Positive
Badge Winner
134Reviews

Other Evaluated Vendors


SAP

SAP Data Services

Unlock meaning from all of your organization’s data – structured or unstructured – with SAP Data Services. This data management software provides best-in-class functionality for data integration, quality, cleansing, and more. Ensure end-to-end support for growing data quality needs across users and data types with AI-driven automation.

8.3

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 91% Positive
54Reviews

Salesforce.com Inc

Mulesoft Anypoint Platform

Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

8.3

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

1% Negative 90% Positive
48Reviews

Talend

Talend Data Fabric

Talend offers robust data integration in an open and scalable architecture to maximize its value to your business. Simple, graphical tools and wizards get you up and running quickly with native code generation and Continuous Delivery capabilities that streamline development.

8.1

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 92% Positive
25Reviews

Boomi Inc

Boomi

Seamlessly connect applications, data, and people, across your business and partner ecosystem.

8.1

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

4% Negative 89% Positive
33Reviews

Fivetran Inc

Fivetran

Allow your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 82% Positive
27Reviews

Altova GmbH

Altova MapForce

Altova MapForce offers unparalleled power and flexibility for advanced data mapping, conversion, and transformation.

8.0

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

7% Negative 79% Positive
65Reviews

Celigo Inc

Celigo Integration Platform

The Celigo Integration Platform (iPaaS) enables business teams to self-serve while providing best practices and governance at cloud scale.

7.8

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 75% Positive
32Reviews

Oracle

Oracle Data Integrator

Oracle Data Integrator (ODI) is a best-of-breed data integration platform focused on fast bulk data movement and handling complex data transformations. It is the strategic data integration platform for Oracle.

7.5

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 86% Positive
74Reviews

SnapLogic

SnapLogic Intelligent Integration Platform

The SnapLogic Intelligent Integration platform is a powerful and flexible platform that meets a variety of integration needs, all with a unified user interface that is powered by Iris AI. Our no code and low code approach provides maximum productivity from integration specialists to citizen integrators to ad-hoc integrators.

7.2

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 87% Positive
26Reviews

For the full list of vendors in this space, click here.

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