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Emotional Footprint Awards 2023

Applicant Tracking Systems - Midmarket


SoftwareReviews names CEIPAL ATS, Freshteam, and Breezy as Applicant Tracking Systems - Midmarket Emotional Footprint Award Winners.


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Applicant Tracking Systems - Midmarket

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Freshworks

Freshteam

Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, record employee information, and manage time off - all in one place. 7000+ successful businesses across the world use Freshteam to manage their hiring and HR processes efficiently and put the ‘human’ back in Human Resources.

8.7

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
34Reviews

CEIPAL

CEIPAL ATS

CEIPAL is an AI-powered SaaS platform that provides full-lifecycle management of the talent acquisition process. Their system leverages advanced technology to analyze vast amounts of candidate and employee data, providing actionable insights for meeting hiring goals and executing talent strategies. With robust solutions for pipeline curation, candidate engagement & marketing, applicant tracking, and workforce management, CEIPAL helps staffing firms, MSPs, and corporate hiring teams of all sizes to attract and retain the best available talent.

8.7

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 94% Positive
Badge Winner
27Reviews

Breezy HR Inc

Breezy

Breezy is an end-to-end recruiting software that helps you attract & hire great employees with less effort. Turn your messy hiring hacks into a pain-free process candidates love.

8.3

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 93% Positive
Badge Winner
22Reviews

Other Evaluated Vendors


Trakstar

Trakstar Hire

Automate and streamline your recruiting process with an applicant tracking system (ATS). Now is the right time to implement a modern, streamlined, web-based ATS software like Hire (Recruiterbox), to attract and hire the best candidates.

7.9

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

1% Negative 93% Positive
13Reviews

SwipeClock LLC

ApplicantStack

Designed for HR professionals and recruiters, our easy-to-use applicant tracking system doesn’t require any software installation and can be accessed anytime, anywhere from any device.

7.7

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 85% Positive
16Reviews

JazzHR

JazzHR

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

7.6

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

6% Negative 82% Positive
25Reviews

ClearCompany

ClearCompany Applicant Tracking System

ClearCompany's Applicant Tracking System will help you sift through an abundance of candidates to recruit faster, increase new-hire win rates and culture fit, and save money. Choose ClearCompany, and you will gain access to a comprehensive recruiting platform that offers state-of-the-art tools for every phase of your talent acquisition process. Wow candidates and hiring teams with a superior mobile experience, texting tools, interview scheduling, scorecards and guides, powerful analytics for tracking efficiency, and more.

7.5

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

6% Negative 83% Positive
12Reviews

For the full list of vendors in this space, click here.

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