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Emotional Footprint Awards 2023

Applicant Tracking Systems - Enterprise


SoftwareReviews names LinkedIn Talent Hub, LeverTRM, BambooHR, and Bullhorn ATS & CRM as Applicant Tracking Systems - Enterprise Emotional Footprint Award Winners.


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Applicant Tracking Systems - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


LinkedIn Corporation

LinkedIn Talent Hub

Linkedin has brought LinkedIn Recruiter and Jobs together into LinkedIn Talent Hub - a new online applicant tracking system that lets you source, manage and hire all in one place. With Talent Hub you get insights throughout your hiring process so you can make better talent decisions while getting an edge over the competition.

9.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
42Reviews

Lever

LeverTRM

Lever’s cloud-based Talent Relationship Management platform transforms sourcing, recruiting, and hiring for companies of all sizes and needs. LeverTRM is the only solution with ATS and CRM functionality in one platform, allowing recruiters and hiring managers to focus on building relationships so candidates can find the best fit.

8.6

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 89% Positive
Badge Winner
36Reviews

BambooHR

BambooHR

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

8.5

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

4% Negative 87% Positive
Badge Winner
38Reviews

Bullhorn, Inc.

Bullhorn ATS & CRM

A modern recruiting system that enables staffing agencies to increase sales, streamline operations, and differentiate themselves from the competition. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface.

8.4

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 88% Positive
Badge Winner
28Reviews

Other Evaluated Vendors


Greenhouse Software Inc

Greenhouse Recruiting

Greenhouse offers the tools companies need to manage their entire hiring process. Greenhouse was built to align with how great recruiting organizations work, and includes industry best practices for hiring talent.

8.3

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 86% Positive
29Reviews

Oracle

Oracle Taleo Cloud

Leverage a complete set of tools for sourcing, recruiting, and onboarding. Oracle Taleo is a robust, standalone talent acquisition suite for finding and hiring the best candidates—no Oracle core HR required.

8.2

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 96% Positive
14Reviews

Paycor

Paycor

Your cloud-based command center, built on client innovation. Paycor provides the foundation for everything you need to manage your people and help you focus on the core of your business.

8.2

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 89% Positive
21Reviews

Workday, Inc.

Workday Talent Management

Grow the talent that grows your business. With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders.

7.8

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 90% Positive
15Reviews

iCIMS

iCIMS Talent Cloud

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

6.5

CX Score

CX
Score

+58

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

13% Negative 71% Positive
15Reviews

For the full list of vendors in this space, click here.

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